Greenhill Leisure Park

Camping and touring

Admission

• Admission is only permitted after registering at reception.
• At least one of the party members must be aged 21 or over.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.

Changes to your holiday

• Bookings cannot be amended within 7 day(s) of arrival.
• Modifications are subject to a £10.00 fee.

Dogs

• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leads and supervised at all times.
• Guide dogs are allowed on site free of charge.
• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

Extras

• Motorbike(s) can be brought instead of the car(s) included.

General

• Bookings are nominative and non-transferable.
• Drones and electric scooters are not permitted.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Quiet hours must be respected between 10 p.m. and 7 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The fishing lakes are stocked with carp, tench, roach and bream.
• The grocery shop is open between 01/01 and 31/12.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The site is not liable for any refund in the event of force majeure.
• This site does have a catch-and-return fishing policy in place.
• You'll need an Environment Agency rod licence (you'll need to apply for this beforehand).

Occupancy

• Group bookings of 5 or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.
• Group bookings of 9 or more adults are not permitted (couples and immediate family members excepted).
• No hen/stag parties permitted via Pitchup.com.
• Single-sex bookings of 5 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.

Pitches

• A cable measuring at least 25 metres is needed for the electric hook-ups.
• Please note, pup tents are to be used for storage purposes only. Guests may not use them for sleeping.
• You must follow the management directives when pitching your tent/unit and related equipment.

Reception

• Reception is open from 9 a.m. to 5 p.m. between 01/01 and 31/12.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Guests are advised to bring a good quality torch with them as parts of the site are unlit.
• Open fires are prohibited.
• Swimming in the lake is not allowed.

Vehicles

• Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must leave the premises by 9 p.m..
• Visitors must register at reception and pay their fee.