Theobalds Park

Liked Nettes Personal, recht schöner Platz

Disliked Sanitären Anlagen sind defekt und dreckig, dafür 2 Sterne

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Liked A lovely site with very nice facilities. Good position for getting into London. Also, Kevin was very responsive to our possibility of being late arriving, as we were, and the online checkin was very easy

Disliked Could do with some more drinking water taps

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From the manager: Hi Andy,

So glad you had a great time and enjoyed the site. Look forward to seeing you again.

Liked Level area, large enough. Electricity and water close by. Warm water in shower and to do dishes

Disliked Sanitary block could be cleaner. No garbage bins so paper is left.

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From the manager: Hi,

Thank you for your review.

Apologies for the garbage bin, it's the 4th one we've had stolen from the ladies! The same people also make the facilities extra dirty - regardless of how many times they are cleaned :-(

More have been ordered.

Liked Pitch was fairly level. Friendly staff. Convenient place to stop to break up a long journey. Close to M25. Has a separate car park.

Disliked Quite a long walk to shops and bus stops. Pub was closer. Quite expensive at £45 per night for a pitch including electric.

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From the manager: Hi Lynn,

Thank you for your review and feedback. We are working on ways to prevent the bookings from those that choose to ruin the experience for others.

Liked Eigenständiger Check-in klappte hervorragend, da die Reception nicht besetzt war.

Disliked Auf unserer Rundreise durch Schottland waren wir auf der Rückreise für 2 Übernachtungen hier. Es war der schlechteste Campingplatz ever.
Unpersönlich, da gefühlt keine Reception vor Ort vorhanden. Toiletten und Duschen einfach ekelhaft. Scheiße auf der Klobrille, Toiletten verstopft, Socken im Gang, Brötchen und viele andere Gegenstände auf dem Boden. Mindestens 2 Tage nicht gereinigt. Keine Sichtkontrolle zwischendurch. 6 Toiletten verfügbar, 2 out of Order, 4 so vermutzt daher nicht benutzbar bzw. kein Klopapier vorhanden. Auch die Waschbecken und Duschen waren nur für mutige. Könnte eine gute Ekelprüfung für das Dschungelcamp sein. Nach Reklamation wurde zwar innerhalb von 2 Stunden gereinigt, jedoch relativ lieblos. Sorry, aber den Mann der die Reinigung vorher versäumt oder ignoriert hat und die Nacharbeiten mangelhaft ausgeführt hat, sollte man entlassen. Den Vorgesetzten ebenfalls, denn auch er hat in seiner Kontrollfunktion (es hat keine gegeben) komplett versagt.
Ich schreibe normalerweise keine negativen Bewertungen, aber hier hat der Betreiber vollkommen versagt.
Weiterhin ist der Hinweis zur guten Erreichbarkeit in die Innenstadt Londons irreführend. Der empfohlene Zug ist zwar in 30 Minuten in Londons City, aber der Fußweg zum Bahnhof beträgt auch nochmal gute 30 Minuten. Hierfür findet man keinen Hinweis des Betreibers.
Aufgrund der gemachten Erfahrungen würden wir den Campingplatz absolut nicht empfehlen.

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From the manager: Hi,
I'm sorry you had such a bad experience. I know it doesn't help you but we have had unusually untidy and destructive group of guests this past of couple of weeks. Our facilities, as you will see from previous reviews are normally very good. The office was closed upon arrival as it was 46c inside and not possible to work in the office - I'm glad that the self check-in worked well for you.

On the Tuesday it was my day off (I am the only full-time member of staff) and as you say, the facilities were neglected as the cleaner failed to turn-up, I was off-site and not notified until 7.30pm, at which time I returned to site and cleaned the facilities - not half-heartedly - but maybe not as effecient as a professional cleaner.

We do advise all people when they arrive that to visit London it is best to use an Uber or Taxi to the nearest station as the walk is 30 minutes - we do not mislead anyone on this. Any closer to London would incur ULEZ charges for guests, so we are an ideal compromise.

I am working on ways to help minimise these kinds of experiences in the future.

Liked Guter Ausgangspunkt um London zu erkunden. Konnten relativ günstig mit dem Uber zum nächsten Bahnhof fahren.

Disliked Hat einen kleinen Spielplatz, jedoch fehlte die Schaukel und es war etwas ungepflegt.
Die Toiletten waren sehr schmutzig und es wurde spät erst gereinigt, es hatte keine Abfallbehälter und die Leute waren teilweise zu faul ihren selbst produzierten Müll mitzunehmen und liessen ihn dort einfach liegen. Frechheit!

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From the manager: Hi,

I'm sorry that you had to expereince such poor conditions in the toilets. Some of our guests have been very dirty/destructive. On the Tuesday it was my day off (I am the only full-time member of staff) and as you say, the facilities were neglected as the cleaner failed to turn-up, I was off-site and not notified until 7.30pm, at which time I returned to site and cleaned the facilities - maybe not as effecient as a professional cleaner.

I hope that we can impress you on your next visit :-)

Liked Grosse Plätze, sehr freundliche Besitzer gut gelegen für London

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Liked Very convenient location, easy access to London. Good size pitches.

Disliked No shade.
A bit pricey.

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Liked Fantastic stay at Theobalds Park. The owner couldnt do enough for us. Very helpful, courtious and gave great advice to us for navigating around London and surrounding areas. The park is clean tiidy and well maintained. A+

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Liked Friendly staff, clean tidy campsite

Disliked Lack of any tourist information,eg, local, city, information and the need to hire taxi to get to nearest public transport aporox 2 miles, no onsite shop.

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