Theobalds Park

喜欢 Bon accueil, agréable, sanitaire propre

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喜欢 Location was very quiet
Great amount of toilets and showers
Washing machine with a huge load £5
Dryer £1
Large size pitches
Pitch 23 a little confusing to where the electric is to the pitch as it meant you have vehicles driving over your cable
Lovely staff

不喜欢 Creepy-crawlies tend to like my blood and we couldn't sit out as many ants were everywhere

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来自经理: Hi MIchelle,

Thank you for your review. I'm glad you enjoyed your stay. The creepy crawlies are annoying - they love my blood too! Apologies for the pitch number confusion, we are goiing to remove the EHU the incorrect numbers asap.

喜欢 Great transport links for getting into Central London
Quiet site
Friendly staff
Spacious pitches and separate car park

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喜欢 The owner was very friendly and helpful

不喜欢 There were travelers who obstrucred the toilets with diapers therefore there was only one toilet and shower (disabled). We left and got our money back (grreat service) as it would not be resolved during the days we stayed. Felt sorry for the friendly owner.

It is not convenient that there is no public transport option to go to London and as the campsite borders the LEZ there is no other option than use the Uber.

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来自经理: Hi Anja,

I'm sorry that your stay was ruined. We have now managed to stop the situation and have made the site a members only campsite. We choose members based on their when on site. Hopefully this will stop the bad people spoiling it for everyone else.

喜欢 Nettes Personal, recht schöner Platz

不喜欢 Sanitären Anlagen sind defekt und dreckig, dafür 2 Sterne

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喜欢 A lovely site with very nice facilities. Good position for getting into London. Also, Kevin was very responsive to our possibility of being late arriving, as we were, and the online checkin was very easy

不喜欢 Could do with some more drinking water taps

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来自经理: Hi Andy,

So glad you had a great time and enjoyed the site. Look forward to seeing you again.

喜欢 Level area, large enough. Electricity and water close by. Warm water in shower and to do dishes

不喜欢 Sanitary block could be cleaner. No garbage bins so paper is left.

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来自经理: Hi,

Thank you for your review.

Apologies for the garbage bin, it's the 4th one we've had stolen from the ladies! The same people also make the facilities extra dirty - regardless of how many times they are cleaned :-(

More have been ordered.

喜欢 Pitch was fairly level. Friendly staff. Convenient place to stop to break up a long journey. Close to M25. Has a separate car park.

不喜欢 Quite a long walk to shops and bus stops. Pub was closer. Quite expensive at £45 per night for a pitch including electric.

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来自经理: Hi Lynn,

Thank you for your review and feedback. We are working on ways to prevent the bookings from those that choose to ruin the experience for others.

喜欢 Eigenständiger Check-in klappte hervorragend, da die Reception nicht besetzt war.

不喜欢 Auf unserer Rundreise durch Schottland waren wir auf der Rückreise für 2 Übernachtungen hier. Es war der schlechteste Campingplatz ever.
Unpersönlich, da gefühlt keine Reception vor Ort vorhanden. Toiletten und Duschen einfach ekelhaft. Scheiße auf der Klobrille, Toiletten verstopft, Socken im Gang, Brötchen und viele andere Gegenstände auf dem Boden. Mindestens 2 Tage nicht gereinigt. Keine Sichtkontrolle zwischendurch. 6 Toiletten verfügbar, 2 out of Order, 4 so vermutzt daher nicht benutzbar bzw. kein Klopapier vorhanden. Auch die Waschbecken und Duschen waren nur für mutige. Könnte eine gute Ekelprüfung für das Dschungelcamp sein. Nach Reklamation wurde zwar innerhalb von 2 Stunden gereinigt, jedoch relativ lieblos. Sorry, aber den Mann der die Reinigung vorher versäumt oder ignoriert hat und die Nacharbeiten mangelhaft ausgeführt hat, sollte man entlassen. Den Vorgesetzten ebenfalls, denn auch er hat in seiner Kontrollfunktion (es hat keine gegeben) komplett versagt.
Ich schreibe normalerweise keine negativen Bewertungen, aber hier hat der Betreiber vollkommen versagt.
Weiterhin ist der Hinweis zur guten Erreichbarkeit in die Innenstadt Londons irreführend. Der empfohlene Zug ist zwar in 30 Minuten in Londons City, aber der Fußweg zum Bahnhof beträgt auch nochmal gute 30 Minuten. Hierfür findet man keinen Hinweis des Betreibers.
Aufgrund der gemachten Erfahrungen würden wir den Campingplatz absolut nicht empfehlen.

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来自经理: Hi,
I'm sorry you had such a bad experience. I know it doesn't help you but we have had unusually untidy and destructive group of guests this past of couple of weeks. Our facilities, as you will see from previous reviews are normally very good. The office was closed upon arrival as it was 46c inside and not possible to work in the office - I'm glad that the self check-in worked well for you.

On the Tuesday it was my day off (I am the only full-time member of staff) and as you say, the facilities were neglected as the cleaner failed to turn-up, I was off-site and not notified until 7.30pm, at which time I returned to site and cleaned the facilities - not half-heartedly - but maybe not as effecient as a professional cleaner.

We do advise all people when they arrive that to visit London it is best to use an Uber or Taxi to the nearest station as the walk is 30 minutes - we do not mislead anyone on this. Any closer to London would incur ULEZ charges for guests, so we are an ideal compromise.

I am working on ways to help minimise these kinds of experiences in the future.

喜欢 Guter Ausgangspunkt um London zu erkunden. Konnten relativ günstig mit dem Uber zum nächsten Bahnhof fahren.

不喜欢 Hat einen kleinen Spielplatz, jedoch fehlte die Schaukel und es war etwas ungepflegt.
Die Toiletten waren sehr schmutzig und es wurde spät erst gereinigt, es hatte keine Abfallbehälter und die Leute waren teilweise zu faul ihren selbst produzierten Müll mitzunehmen und liessen ihn dort einfach liegen. Frechheit!

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来自经理: Hi,

I'm sorry that you had to expereince such poor conditions in the toilets. Some of our guests have been very dirty/destructive. On the Tuesday it was my day off (I am the only full-time member of staff) and as you say, the facilities were neglected as the cleaner failed to turn-up, I was off-site and not notified until 7.30pm, at which time I returned to site and cleaned the facilities - maybe not as effecient as a professional cleaner.

I hope that we can impress you on your next visit :-)