Orleton Court Farm

Camping and touring

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• At least one of the party members must be aged 21 or over.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• If the reception is closed on arrival, please check in at the Taphouse.
• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• Please pick any available pitch on arrival.
• The site will send you further check-in information 7 day(s) before your arrival.

Changes to your holiday

• Bookings cannot be amended within 1 day(s) of arrival.

Dogs

• Dogs must be kept on leads and supervised at all times.
• Guide dogs are allowed on site free of charge.
• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.
• Your dog must be tattooed or microchipped.

Extras

• Motorbike(s) can be brought instead of the car(s) included.

General

• Bookings are nominative and non-transferable.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Please note that the toilet/shower facilities are unisex.
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• Refunds within the indicated cancellation period are only possible if the site is able to relet your unit/pitch.
• The bar is open between 01/04 and 31/10.
• The fishing lakes are stocked with carp.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The site is not liable for any refund in the event of force majeure.
• This site does have a catch-and-return fishing policy in place.
• You'll need an Environment Agency rod licence (you'll need to apply for this beforehand).

Occupancy

• Group bookings of 4 or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.
• No hen/stag parties permitted via Pitchup.com.

Pitches

• Please note, pup tents are to be used for storage purposes only. Guests may not use them for sleeping.

Reception

• Reception is open from 12 p.m. to 8 p.m. between 01/04 and 31/10.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• Guests are advised to bring a good quality torch with them as parts of the site are unlit.
• If making a fire, the fuel, logs and coal have to be purchased on site.
• No electric barbecues allowed.
• Open fires are prohibited.
• Please do not touch or feed the animals.

Vehicles

• No vehicle movement between 9:30 p.m. and 7 a.m..

Visitors

• Visitors must leave the premises by 9 p.m..
• Visitors must register at reception and pay their fee.