Holme Pierrepont Country Park

Понравилось The site itself is lovely, well laid out with good facilities. Good proximity to Nottingham.

We were wary of going due to recent bad reviews. Glad we ignored them and went. It is a lovely clean site.

Не понравилось Not a dislike but the loos could do with a freshen up. Not in the best co dition but they do what you need them to. Lots of facilities, loos work and showers are clean and warm.

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Понравилось Good sized well kept pitches.

Не понравилось WCs a little messy. Showers flood ( take crocs), but ok.

No one available on check-in to supply information- had to rely on map.

Fire safety lax. BBQs, open fires and fireworks at night, despite heatwave & tinder dry grass.

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От менеджера: Dear Guest
Thank you for taking the time to share your feedback. We're pleased to hear you enjoyed our spacious, well-maintained pitches.

We also appreciate you highlighting the areas where we can improve. We're sorry that the toilet facilities weren't at their best during your stay and that you experienced issues with the showers. Your comments have been shared with our team for review.

We're sorry that no one was available when you arrived. While we aim to provide a warm welcome whenever possible, our booking confirmation does include a contact number for guests to call if they have any queries or need further information before or during their stay. We'll also review our check-in procedures to help ensure guests have the information they need on arrival.

Guest safety is extremely important to us, and we take your comments regarding barbecues, open fires, and fireworks seriously. We will remind guests of our site rules and continue to monitor compliance, particularly during periods of hot, dry weather.

Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back for an even better stay in the future.

Kind Regards

Понравилось Great site

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Понравилось The location was spot on as an athlete taking part in the outlaw weekend. Showers were fantastic.

Не понравилось We couldn't see the signs for waste water and being right down the far end of the site, made it a bit of a trek, even more so with the elsan. unable to connect to wifi, couldn't access the site at all.

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От менеджера: Dear Guest
Thank you for your lovely review. We're so pleased our location was ideal for your Outlaw weekend and that you enjoyed the shower facilities after the event.

We also appreciate your feedback regarding the waste water and Elsan point signage, as well as the Wi-Fi. We're sorry these aspects weren't as straightforward as they should have been, and we'll review the signage to make it easier for guests to find the facilities. We'll also look into the Wi-Fi connectivity to see what may have caused the issue.

Thank you again for your valuable comments, and we hope to welcome you back for another event in the future.
Best Wishes

Понравилось Lovely quiet site
Friendly staff
Good location with nice walks from the site

Не понравилось Toilet and shower block would benefit from being updated
Sewer smell in toilets some days

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От менеджера: Dear Guest
Thank you for taking the time to leave us your feedback. We're delighted to hear you enjoyed the peaceful atmosphere, found our team friendly, and appreciated the great location and beautiful walks nearby.

We also appreciate your comments about the toilet and shower facilities, as well as the occasional sewer smell. Your feedback is valuable, and we're always looking for ways to improve our guests' experience. We've shared your comments with our team so they can be reviewed and addressed.

We hope to have the opportunity to welcome you back again soon.
Best Wishes

Понравилось The setting, the pitch size and facilities

Не понравилось Lack of customer care from staff

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От менеджера: Dear Guest

Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed the setting, the spacious pitch, and the facilities during your stay.

We're very sorry to learn about the damage to your vehicle and appreciate you bringing your experience to our attention.

We would like to clarify that the height barrier is manned for 12 hours each day, and information about the barrier being lowered during operating hours is included in our arrival email. The barrier is in place to help prevent unauthorised access to the site and ensure the safety and security of our guests.

During these hours, a member of our team is based in the shop monitoring the barrier, which is clearly visible from that location when it is in the lowered position. We are sorry that you felt unsupported on arrival, as this is not the impression we want our guests to have. We will share your comments with the team to reinforce the importance of proactively assisting guests approaching the entrance whenever possible.

Thank you again for your feedback. Guest comments are invaluable in helping us review our procedures and improve the experience we provide.

Kind Regards

Понравилось Large pitch place ,quite, nice personal

Не понравилось Toilets and shower were very dirty

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От менеджера: Dear Guest

Thank you for taking the time to leave your review. We're delighted to hear that you enjoyed your large pitch, found the campsite peaceful, and that our team made a positive impression during your stay.

We're sorry to hear that the toilets and showers did not meet the standard of cleanliness you expected. This is not the experience we aim to provide, and we have shared your feedback with our housekeeping team so we can review our cleaning procedures and maintain the high standards our guests deserve.

Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with an even better experience next time.

Best wishes

Понравилось Everything

Не понравилось Nothing

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От менеджера: Dear Guest

Thank you for taking the time to leave us your feedback.

We're delighted to hear that you enjoyed everything about your stay with us and that you had such a positive experience.

It's wonderful to know that you had no dislikes and we really appreciate your kind comments. We hope to welcome you back again in the future for another enjoyable stay.

Kind regards

Понравилось Loved the campsite in general, great space!
It was situated perfectly to the rowing lake.

Не понравилось Not enough toilets but those that were there were clean.
We were a family camping for a rowing event and were put in the section with 20 somethings who were partying…
The shop wasn’t very good and didn’t even have bread

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От менеджера: Dear Guest

Thank you very much for taking the time to leave us your feedback. We're really pleased to hear you enjoyed the campsite overall, appreciated the space, and found our location convenient for the rowing lake.

We're also grateful for your comments, as they help us improve. I'm sorry to hear you were disappointed with the shop. We do stock bread, but it's kept in the freezer rather than on the shelves. We made this change because, when we stocked fresh bread, very little of it sold and we ended up with a lot of waste. We appreciate that this isn't very obvious, so we'll certainly look at making it clearer for future guests.

Thank you as well for your comments regarding the toilet facilities and pitch allocation. We always do our best to balance bookings, and we'll take your feedback on board as we continue to improve our guests' experience.

We hope to welcome you back again in the future.

Kind regards

Понравилось Good location to the sports centre. Friendly staff

Не понравилось Toilets and shower facilities weren't very clean
We were camped in rafters field by the road, which was very busy and relentless noise all day / night which didn't make for a good night sleep.

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От менеджера: Dear Guest

Thank you for taking the time to share your feedback with us.

We're pleased to hear that you found our location convenient for the Sports Centre and that our team were friendly and welcoming during your stay.

We're sorry to hear that your pitch location affected your experience, particularly with the noise from the nearby road. We appreciate that a peaceful night's sleep is important, and we understand how this may have impacted your stay. We will take your comments on board and look at how we can better consider pitch allocations where possible, especially when quieter areas are available.

We're also sorry that the cleanliness of the toilet and shower facilities did not meet your expectations. We appreciate you bringing this to our attention and will review this with the team to ensure the facilities are maintained to the standard our guests expect.

Thank you again for your feedback. We hope to have the opportunity to welcome you back in the future and provide a more enjoyable stay.

Kind regards