Holme Pierrepont Country Park

Понравилось Everything

Не понравилось Nothing

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От менеджера: Dear Guest

Thank you for taking the time to leave us your feedback.

We're delighted to hear that you enjoyed everything about your stay with us and that you had such a positive experience.

It's wonderful to know that you had no dislikes and we really appreciate your kind comments. We hope to welcome you back again in the future for another enjoyable stay.

Kind regards

Понравилось Loved the campsite in general, great space!
It was situated perfectly to the rowing lake.

Не понравилось Not enough toilets but those that were there were clean.
We were a family camping for a rowing event and were put in the section with 20 somethings who were partying…
The shop wasn’t very good and didn’t even have bread

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От менеджера: Dear Guest

Thank you very much for taking the time to leave us your feedback. We're really pleased to hear you enjoyed the campsite overall, appreciated the space, and found our location convenient for the rowing lake.

We're also grateful for your comments, as they help us improve. I'm sorry to hear you were disappointed with the shop. We do stock bread, but it's kept in the freezer rather than on the shelves. We made this change because, when we stocked fresh bread, very little of it sold and we ended up with a lot of waste. We appreciate that this isn't very obvious, so we'll certainly look at making it clearer for future guests.

Thank you as well for your comments regarding the toilet facilities and pitch allocation. We always do our best to balance bookings, and we'll take your feedback on board as we continue to improve our guests' experience.

We hope to welcome you back again in the future.

Kind regards

Понравилось Good location to the sports centre. Friendly staff

Не понравилось Toilets and shower facilities weren't very clean
We were camped in rafters field by the road, which was very busy and relentless noise all day / night which didn't make for a good night sleep.

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От менеджера: Dear Guest

Thank you for taking the time to share your feedback with us.

We're pleased to hear that you found our location convenient for the Sports Centre and that our team were friendly and welcoming during your stay.

We're sorry to hear that your pitch location affected your experience, particularly with the noise from the nearby road. We appreciate that a peaceful night's sleep is important, and we understand how this may have impacted your stay. We will take your comments on board and look at how we can better consider pitch allocations where possible, especially when quieter areas are available.

We're also sorry that the cleanliness of the toilet and shower facilities did not meet your expectations. We appreciate you bringing this to our attention and will review this with the team to ensure the facilities are maintained to the standard our guests expect.

Thank you again for your feedback. We hope to have the opportunity to welcome you back in the future and provide a more enjoyable stay.

Kind regards

Понравилось Vicinity to the national watersport centre. Plenty of space on pitch.

Не понравилось We were in the Rafters field. We stayed Saturday to Monday for an event. The shower/toilet block was not cleaned over the entire weekend so come Monday am it was grim.

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От менеджера: Dear Guest

Thank you for taking the time to share your feedback with us.

We're pleased to hear that you enjoyed our convenient location close to the National Water Sports Centre and that you appreciated the spaciousness of your pitch. We know how important having plenty of room can be, especially when attending events, so it's great to hear this was a positive part of your stay.

We're sorry to hear about your experience with the shower and toilet facilities in the Rafters field. We appreciate you bringing this to our attention, and we apologise that the facilities were not maintained to the standard you would expect during your stay. We will review this with the team to ensure cleaning schedules are monitored more closely, particularly during busy event weekends when facilities receive higher usage.

Thank you again for your feedback. We hope to welcome you back in the future and provide an improved experience.

Kind regards

Понравилось Location. The country park is lovely and plenty to see and do. Kids enjoyed it. It was our first ever camping experience so we didn't have huge hopes and was only doing one night to dip our toes in.

Не понравилось Busy, but that was because there was an event on the weekend we stayed. So no ones fault really.
Some of the toilets didn't flush well and the bathroom facilities maybe need a small revamp. They were ok, adequate for our needs, as we only stayed one night.
Few rowdy people till half ten but when the sun went down, it was quiet.
We were placed right next to a wasp nest which was very awkward. But to be honest, our car was parked between the tent and it, so in fairness they didn't really get in or bother us too much. And I hate wasps so I would have been the first to run a mile.

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От менеджера: Dear Guest

Thank you for taking the time to leave such detailed feedback following your stay with us.

We're delighted to hear that you enjoyed your first ever camping experience and that the location, country park, and activities available helped make it a positive introduction to camping. It's lovely to hear that the children enjoyed themselves too.

We appreciate your understanding regarding the site being busier than usual due to an event taking place during your stay. We understand that event weekends can naturally be a little livelier, and we're pleased to hear that things settled down later in the evening.

Thank you also for your honest comments regarding the toilet facilities and the wasp nest. We're sorry for the inconvenience this caused, especially with young children with you. If possible, could you please email us with the pitch number you were staying on? This will allow us to investigate the location of the wasp nest and ensure it is checked and dealt with appropriately.

We will also review your comments regarding the toilet facilities and continue to look at ways we can improve the facilities and overall guest experience.

We're pleased that, despite these issues, you enjoyed your visit and had a good first camping experience. Thank you again for choosing to stay with us, and we wish you many more enjoyable camping adventures in the future.

Kind regards

Понравилось Really close to the National Water centre.

Не понравилось Nothing

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От менеджера: Dear Guest

Thank you for taking the time to leave us your feedback.

We're delighted to hear that you enjoyed your stay and found our location so convenient for the National Water Sports Centre. We know how important it is to be close to local attractions and facilities, so we're pleased that our location worked well for your visit.

It's great to hear that you had no dislikes or issues during your stay, and we really appreciate your kind comments.

We hope to welcome you back again in the future.

Kind regards

Понравилось Spacious feel to the pitches.
Lots of trees which offered shade and privacy.
Noise from other campers was minimal.
Hot water.
Very convenient to rowing lake.

Не понравилось Toilets - not enough and I don't think the drains could cope. A couple of mornings they were practically overflowing in the brick building. This was sorted later on the day both times.
Showers - did not drain well in the brick building. No where to put clothes/ washing stuff to keep dry.
No cold water at the sinks for brushing teeth.
Road noise was significant overnight for 3 nights which can't be helped by staff but there is obviously a healthy local population of boy racers.
Shop - very limited stock & opening hours.

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Понравилось The location is absolutely perfect for the regatta centre and it's a nice site.

Не понравилось The bathrooms could do with a bit of a refurb (plus the toilets were blocked at one point) and the pitch signage is really hard to see. My number had actually fallen off completely so it was a bit of a guess where I should go. I phoned reception though and they came to help immediately, they were very kind. The check-in was a little confusing as there seemed to be a reliance on a welcome email but I'd left very early that morning so wouldn't have received it. Perhaps sending a couple of days in advance would be helpful.

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От менеджера: Dear Guest

Thank you very much for taking the time to leave us your feedback.

We're delighted to hear you enjoyed our location and found it ideal for the Regatta Centre, and it's lovely to know our team were able to help you quickly when you had difficulty finding your pitch.

We also really appreciate your constructive comments. We're sorry to hear the blocked toilets caused an inconvenience during your stay. Our team work hard to keep the facilities clean and deal with any issues as quickly as possible, but we understand how frustrating this must have been.

Thank you as well for highlighting the pitch signage. We're sorry to hear your pitch number had fallen off, and we'll make sure this is checked and replaced. We appreciate your feedback regarding the check-in information too. We'll certainly review the timing of our welcome email to see if it can be sent earlier, making the arrival process clearer for guests travelling early.

Thank you again for your helpful comments. We hope to have the opportunity to welcome you back again in the future.

Kind regards

Понравилось Amazing weekend

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От менеджера: Dear Guest

Thank you for taking the time to leave us your feedback.

We're delighted to hear that you had an amazing weekend with us. It's always lovely to know that our guests have enjoyed their stay and had a great experience on site.

We really appreciate your kind comments and hope to welcome you back again soon for another fantastic visit.

Kind regards

Понравилось We loved the site it was our first time camping as a family of 4 and it was a very positive experience.

Не понравилось Toilet facilities could be improved toilets blocked every morning.

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От менеджера: Dear Guest

Thank you for taking the time to leave us your feedback.

We're delighted to hear that you loved the site and that your first family camping experience was such a positive one. It's wonderful to know that you enjoyed your stay and that the site provided a great introduction to camping as a family.

We’re sorry to hear about the issues you experienced with the toilet facilities. We appreciate you bringing this to our attention and will review this with the team to ensure we can improve the facilities and prevent these issues where possible.

Thank you again for your feedback, and we hope to welcome you and your family back for another enjoyable camping trip in the future.

Kind regards