Holme Pierrepont Country Park

Понравилось The site is spacious and well laid out. The EHU and water service points are excellent. Access to cycle paths is easy.

Не понравилось The shower/toilet blocks were poorly cleaned. In one block, small children were rampaging unsupervised and excrement had been smeared on the walls and floor. In the portacabin style blocks, the showers required continuous pressing of the button to stay on, making showering difficult and unpleasant.
Reception unmanned.

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От менеджера: Dear Guest
Thank you for your feedback.

We're pleased to hear that you enjoyed the spacious layout of the site, the electric and water service points, and the easy access to the local cycle paths.

We are, however, very sorry to hear about the condition of the shower and toilet facilities during your stay and the disruption caused by unsupervised children. This is certainly not the standard we aim to provide for our guests, and we understand how unpleasant this must have been. We also appreciate your comments regarding the shower facilities and reception availability.

We would like to reassure you that a recent unauthorised encampment on site has now been fully resolved following police involvement and formal legal action through the courts. The site is now clear and fully operational, and we are working with specialists on additional measures to prevent any recurrence.

Thank you again for taking the time to share your experience. Your feedback is invaluable in helping us improve, and we hope to have the opportunity to welcome you back in the future for a much-improved stay that better reflects the standards we strive to achieve.

Kind Regards

Понравилось On arrival we couldn’t get in as barrier wouldn’t open then rung and was let was told i would have gotten a email (didn’t know) was told where our pitch was but there was a group of people on our pitch phoned again and then was told a different number.. but the group was on that pitch too.. so we was on a corner of a field but asked if I could park anywhere was told md7 but group was on it.. just parked nexted to it.. toilets was great either way..

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От менеджера: Dear Guest

Thank you for your feedback.

We're sorry to hear that you experienced some confusion on arrival regarding the gate access and pitch allocation. We appreciate that this wasn't the ideal start to your stay, and we apologise for any inconvenience caused.

That said, we're pleased that our team were able to assist you and that you were able to get settled. We're also delighted to hear that you found the toilet facilities to be great.

We are continually looking at ways to improve the arrival experience for our guests, and your comments are very helpful in highlighting areas where we can do better.

Thank you for staying with us, and we hope to welcome you back again in the future for an even smoother experience from the moment you arrive.

Kind Regards

Понравилось Good location

Не понравилось There didn't appear to be any security, at one point there were cars being raced around the site while children were playing nearby.
The showers and toilet block were very dirty.
Staff were quite rude and unhelpful

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От менеджера: Dear Guest
Thank you for your feedback.

We're pleased to hear that you enjoyed our location, but we're very sorry to learn that other aspects of your stay did not meet your expectations.

We understand your concerns regarding the behaviour you witnessed on site, as well as your comments about the cleanliness of the facilities and your interactions with our team. This is certainly not the experience we want our guests to have, and we appreciate you taking the time to bring these issues to our attention.

We would like to reassure you that a recent unauthorised encampment on site has now been fully resolved following police involvement and formal legal action through the courts. The site is now clear and fully operational, and we are working with specialists on additional measures to help prevent any recurrence.

Your feedback has been shared with the relevant teams as we continue to improve both our facilities and the guest experience.

Thank you again for your comments, and we hope to have the opportunity to welcome you back in the future for a much improved stay.

Kind Regards

Понравилось The staff were very helpful and friendly, the site was excellently located, and very convenient for the NWSC. The deluxe pod that I ended up staying in was perfect.

Не понравилось The weekend was ruined by the travellers based all over the campsite, with groups of children walking into pods, tents, and creating mayhem in the toilets, to include blocking sinks, leaving tissue and makeup stains everywhere (these kids were under 12), and trapping at least two women inside cubicles and not letting them out. Although I had booked a tent pitch, I ended up sharing a pod as there was a space (the pod was fab!) - thank goodness I did as my colleague, who had the tent pitch next to mine, had his tent completely destroyed by the gang of children.
I felt so sorry for the other families staying on the site who were shepherding their children around, and basically circling the wagons to create a safe space, particularly necessary as two of the traveller cars decided to race each other round the site on Saturday evening.

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От менеджера: Dear Guest
Thank you for your feedback.

We are pleased to hear that you found our staff helpful and friendly, enjoyed the location of the site, and that the deluxe pod provided a comfortable stay.

However, we are very sorry that your visit was impacted by the behaviour of an unauthorised encampment on site at the time. We fully appreciate how upsetting and disruptive this must have been, and we understand your concerns regarding the incidents you witnessed and experienced.

We would like to reassure you that the situation has now been fully resolved following police involvement and formal legal action through the courts. The site is now clear and fully operational. In addition, we are working with specialist contractors on further security and preventative measures to reduce the risk of anything similar occurring in the future.

Thank you again for taking the time to share your experience. We value your feedback and hope that we will have the opportunity to welcome you back in the future for a much more enjoyable stay and to demonstrate the standard of experience we normally strive to provide.

Kind Regards

Понравилось Nice place
Convenient for the watersports

Не понравилось No staff around
Flooded sinks
Unsociable behaviour from some children
A friends tent was trashed by kids though it was replaced by the site.

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Понравилось Great pods. Lovely campsite- good location

Не понравилось Disrupted by travellers and security unable to do anything about it.

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От менеджера: Dear Guest
Thank you for your feedback.

We're delighted to hear that you enjoyed our pods, the campsite itself, and its location.

We are, however, sorry that your stay was disrupted by the unauthorised encampment that was present on site at the time. We understand how frustrating this was and appreciate your comments.

We would like to reassure you that the situation has now been fully resolved following police involvement and formal legal action through the courts. The site is now clear and fully operational, and we are working with specialists on additional measures to help prevent any recurrence in the future.

Thank you again for taking the time to share your experience. We hope to have the opportunity to welcome you back soon so that you can enjoy the peaceful and relaxing stay that we aim to provide all of our guests.

Kind Regards

Понравилось Beautiful natural area well maintained fields

Не понравилось Huge lack of facilities, 1 toilet block for 3 fields and pods. Toilets were kept clean but in need of updating, no private area with sink, most sinks only had either hot or cold very few had both. Expensive when you have to walk 2-3 fields to toilets

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От менеджера: Thank you for your feedback.

We're delighted to hear that you enjoyed the beautiful natural surroundings and our well-maintained camping fields.

We appreciate your comments regarding the facilities and understand that the distance to the toilet block and the condition of some of the amenities impacted your stay. Your suggestions are valuable, and we will certainly take them into consideration as we continue to review and improve the site.

We are also sorry to hear that your stay was affected by the unauthorised encampment. We would like to reassure you that this situation has now been fully resolved following police involvement and formal legal action through the courts. The site is now clear and fully operational, and we are working with specialists on additional measures to prevent any recurrence.

Thank you again for taking the time to share your experience and your constructive suggestions. We hope to have the opportunity to welcome you back in the future for a more peaceful and enjoyable stay that better reflects the experience we aim to provide.

Kind Regards

Понравилось Self check in, plenty of space, convenient drinking water points/toilets/showers

Не понравилось Very noisy (Rafters) until 2 30am on Sat 13 Jun...I tried ringing the tel numbers provided but no-one answered. I was competing next day in British Masters rowing championships so really, really needed a decent sleep. Very disappointing that no-one picked up, or ensured thr post-9.30pm quiet rule thst was advertised.
Also, the nearest toilet block was locked on Sat morning...
Finally, i was literally the only occupant of Rafters on Sun June 15th, which fely very isolated, especially when nobody would answer the night time calls on the Sat night.

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От менеджера: Dear Guest
Thank you for your feedback.

We're pleased to hear that you found the self check-in process straightforward and appreciated the space on site, along with the convenient access to drinking water, toilets, and showers.

However, we are very sorry to hear that your stay was impacted by noise late into the night, particularly when you were preparing to compete in the British Masters Rowing Championships the following day. We completely understand how frustrating and disappointing this must have been. We also apologise that your calls were not answered and that the advertised quiet hours were not enforced as expected.

We are equally sorry to hear about the issues with the toilet block being locked and, most importantly, that you felt unsafe as a solo female traveller. We take feedback of this nature very seriously, and it is concerning to hear that you felt unsupported when trying to raise concerns during your stay.

A recent unauthorised encampment on site has now been fully resolved following police involvement and formal legal action through the courts. The site is now clear and fully operational, and we are working with specialists on additional measures to prevent any recurrence. We are also reviewing our procedures to ensure guests are able to access assistance when needed and that site rules are enforced more effectively.

Thank you again for taking the time to share your experience. We appreciate your honest feedback and hope we may have the opportunity to welcome you back in the future for a much improved stay.

Kind Regards

Понравилось Me and my family like how spacious the pitches were and that there was a lot of walks and parks for children

There’s a lake where they have water sports that you can watch

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От менеджера: Dear Guest

Thank you for your feedback.

We're delighted to hear that you and your family enjoyed the spacious pitches, the nearby walks, parks, and the opportunity to watch the water sports activities on the lake. It's also wonderful to hear that you're planning to book with us again in the future.

We are, however, very sorry to hear about the issues you experienced during your stay. We completely understand how upsetting and inappropriate it must have been to be challenged while assisting your young disabled nephew to use the facilities. No guest should feel uncomfortable in that situation.

We also appreciate your comments regarding the behaviour of some children on site and the impact this had on the cleanliness of the facilities and communal areas.

We would like to reassure you that the recent unauthorised encampment has now been fully resolved following police involvement and formal legal action through the courts. The site is now clear and fully operational, and we are working with specialists on additional measures to help prevent any recurrence in the future.

Thank you again for taking the time to share your experience. We truly value your feedback and look forward to welcoming you and your family back for a much more enjoyable stay next time.

Kind Regards

Понравилось Great location right next to the rowing lake. Spacious pitches and easy check in process.

Не понравилось Facilities were a bit date which was not too much of a problem but they were not cleaned as regularly as they could have been. Some other campers were quite noisy playing loud music until close to midnight.

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От менеджера: Dear Guest

Thank you for your feedback.

We’re pleased to hear that you enjoyed the great location next to the rowing lake, the spacious pitches, and found the check-in process easy and straightforward.

We’re sorry to hear that the standard and frequency of cleaning in the facilities did not fully meet your expectations, and that noise from other campers affected your stay. This is not the experience we aim to provide, and we appreciate you bringing it to our attention.

We would also like to acknowledge that during your stay there was a recent unauthorised encampment on site, which we understand may have contributed to disruption and a less peaceful environment than usual. We want to reassure you that this situation has now been fully resolved following police involvement and formal legal action through the courts. The site is now clear and fully operational, and we are working with specialists on additional measures to help prevent any recurrence in the future.

We do operate quiet hours on site, and we encourage all guests to be considerate of others, though we understand that this is not always consistently followed. Your comments will be shared with the team so we can continue to improve both our facilities and on-site management.

We hope to have the opportunity to welcome you back in the future for a more peaceful and enjoyable stay.

Kind Regards