Billing Aquadrome

Liked Pitches were OK, but a bit narrow. Showers and toilets were clean with enough hot water. 4G reception was good.

Disliked There were no pegs in the showers to hang clothes, just 2 small hanging buckets. The shower spray reached the door, so it was difficilt to keep your clothes dry.

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From the manager: Thank you for your feedback.

We are pleased to hear you found the shower and toilet facilities clean with plenty of hot water, and that the 4G reception was good during your stay.

We do appreciate your comments regarding the shower facilities and the lack of hooks for clothing. Guest feedback is incredibly important to us and helps us continue improving the experience for everyone staying with us.

It is very much in our nature to listen to our guests and continue making improvements across the park wherever possible.

We do hope to welcome you back again soon

Liked The whole place has had a full refurb I think it looks amazing. The shower block and toilets were always so clean too just the heating went off in there and put me off having a shower but that’s all loved our weekend of camping

Disliked No dislikes

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From the manager: Thank you so much for your lovely feedback. We are delighted to hear that you loved your camping weekend with us and that you noticed all the improvements around the park.

We have invested millions back into the holiday park, and it means so much to hear such positive comments about the refurbishment and the cleanliness of our shower and toilet facilities. Our teams work tirelessly behind the scenes every single day to ensure our holiday guests have the very best experience possible it really is in our nature.

I am sorry to hear the heating went off in the shower block during your stay, and we will certainly pass this feedback over to out touring manager to rake a look.

Thank you again for your kind comments, and we truly hope to welcome you back again very soon for even more memory-making adventures with us!

Liked Beautiful location, very clean accommodation

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From the manager: Thank you so much for your lovely feedback!

We are delighted to hear you enjoyed the beautiful location and found the accommodation very clean that’s always great to hear.

It is very much in our nature to make sure our guests have a fantastic stay, and our housekeeping teams work so hard behind the scenes, so they will be over the moon to read this feedback.

We love knowing when those little details help make your visit enjoyable.

We hope to welcome you back again very soon for another great break with us!

Liked Really nicely laid out site. Great range of activities for the kids. Pool is excellent.

Disliked Activities need to be booked before you arrive.
Goose poo (not the parks fault)

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From the manager: Thank you so much for your lovely feedback.

We are delighted to hear you enjoyed the layout of the park, the swimming pool and the wide range of activities available for the children. It is wonderful to know you had such a great stay with us.

We actually have an even bigger and better activities programme for this season, so there is even more to enjoy!

We would always recommend booking activities as early as possible, as they do fill up very quickly during busy periods. Activities can be booked up to 2 weeks in advance.

As for the goose poo one of the joys of being surrounded by nature! It is very much in our nature here to celebrate the wildlife around the park. We are very lucky to have such a large park where Mother Nature is everywhere, and the birds are free to roam safely throughout the grounds.

Our teams do work hard to keep the park clean and tidy for everyone to enjoy.

We do hope to welcome you back again very soon.

Liked Very clean -except for goose poo!! Large pitches and lots of open areas. Shower/toilet blocks cleaned every hour.

Disliked Distinct lack of staff. We were given a pitch number, which after driving around 3 times we found didn't exist!! We were then told to go where we liked!! No help

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Liked Once we were located to our pitch I had to go back to the site staff for advice as we couldn't find shelduck 1 pitch 16.
The young lad was very accommodating and walked back with me to show us our pitch.
Loved listening to the birds late night early morning.

Disliked The showers ran cold for sometime, but finally heated up.

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From the manager: Thank you for your feedback.

We are really pleased to hear that once you were settled on your pitch, our team member was able to assist you and walk you back to ensure you found Shelduck 1, Pitch 16. It’s also lovely to hear you enjoyed listening to the birds in the evening and early morning it’s something we know many of our guests really appreciate.

We are sorry to hear that the showers ran cold for a period of time before heating up. We will make sure this is passed to our maintenance team to review.

Thank you again for taking the time to share your comments, and we hope to welcome you back again soon.

Liked Wasn’t alound in over been a traveller

Disliked Very bad would not leave me in as the said I was a traveller community and the don’t aloud traveller community on the camping

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From the manager: Thank you for taking the time to share your feedback.

Liked Perfect place with kids

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From the manager: Thank you so much for your lovely feedback!

We are delighted to hear you found us the perfect place for children

From activities and adventures to making family memories, it is very much in our nature to create fun-filled holidays that keep little ones smiling and parents relaxing too

We hope to welcome you all back again very soon for even more family fun!

Liked Good size pitches clean site and shower block ,shop on site well stocked and reasonable prices and staff friendly

Disliked other pitches seamed to be crammed closer together and could be a fire risk during bank holiday ie shellduck 2,the older shower block could do with up dating could do with extra block

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From the manager: Thank you for your feedback.

We are really pleased to hear that you enjoyed the good-sized pitches, clean site and shower blocks, as well as our well-stocked shop and friendly team. It is lovely to know you had a great stay with us.

We do appreciate your comments regarding the spacing of some pitches during busy Bank Holiday periods, along with your feedback about the older shower block and the suggestion for additional facilities. Guest feedback is incredibly important to us as we continue to improve the park experience.

We have already invested millions into the park and continue to invest further it is very much in our nature to keep improving and developing the site for our holiday guests.

Our teams work incredibly hard to ensure the park is kept clean and tidy for everyone to enjoy, and it is very much in our nature to create a welcoming environment for all. Please be assured that our touring teams are always on hand and actively monitor pitch allocations and available space across the touring fields throughout all arrivals.

For clarity, we must also emphasise that all pitch allocations are managed in line with strict fire safety regulations and health and safety requirements. This includes maintaining appropriate spacing between pitches to ensure safe access routes at all times and to reduce any potential fire risk. These procedures are closely followed and regularly reviewed to ensure the safety of all guests on park.

We do hope to welcome you back again soon.

Liked An impromptu and cracking little trip. Pleasantly surprised as to how nice the site was. Cracking facilities, loads to do for the kids. Very dog friendly and great atmosphere all round

Disliked We didn't stay for longer

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From the manager: Thank you so much for your fantastic feedback.

We are delighted to hear that your impromptu trip turned into such a lovely stay and that you were pleasantly surprised by the park. It is wonderful to know you enjoyed the facilities, the great atmosphere, and that there was loads for the children to do. We are also so pleased to hear you found us very dog friendly it is very much in our nature to make every member of the family feel welcome.

We have invested millions as well as sweat and tears into developing the park experience, and we have not stopped there as we continue to improve and enhance what we offer.

Disliked: We didn’t stay for longer!

We will definitely take that as a compliment and hope to welcome you back again soon for a much longer stay next time.