Royal Umpire Caravan Park

Positiv The ease of check in
The cleanliness of the cabin and park
The peaceful surroundings
The facilities
The warmth and friendliness of the staff

Negativ There was nothing to dislike

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Positiv The quiet location

Negativ All the hives didn’t have the same facilities I had a toddler with me, the other parties I was with had speakers within their lodges so could entertain with music, we had no wifi at all so unable to entertain older kids, we had no hob which isn’t advertised but the other 2 parties we were with did. The slats within the seating area outside the hive were all lose which is very dangerous for a small child I had to wedge the bench next to them so she didn’t fall through.
Park facilities are run down are not fit for purpose for small children. Dog poo all over the dog exercise area so the families with dogs wouldn’t go near it as you had to walk through poo to walk round.
For £100 a night I would expect more to be honest.

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Positiv We really liked the location of the site. Handy for all our planned day trips. We had parking next to our pod which was handy. The play ground was lovely. Well equipped kitchen area. The beds were small as expected from the pictures but we took an airbed for one of the kids which worked well. Great storage solutions

Negativ The shower did not drain very well and we did not have a mop.

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Positiv We loved everything, fantastic trip, would highly recommend.

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Positiv Has lots of potential. Nice pods, spaces good, clean facilities.

Had access to riverside holiday park facilities. This was fantastic but not communicated to us. The only reason I knew was because of a sign on the back of the toilet doors.

Negativ No warden on site to check us in if arrive on a Wednesday and no communication of this prior to arrival. Also meaning no one to deal with our noise complaints and dogs off lead issues. Phone contact was not answered. Allow big groups with no monitoring of them. Also people had fires which were not allowed especially given national alert which could have been a huge issue.

Items they told us would be in the pod, were not there. No pots or pans to cook with.

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Positiv The pod itself was lovely and clean, with all crockery and utensils needed provided. Kettle, toaster, microwave and fridge with small freezer. Tv easy to use and the staff were all always happy to help if needed. The grounds themselves are very well kept along with the shower and toilet cubicles. The added effect of the twinkling lights inside the pod were a lovely added touch (although slightly noisy). As a family with younger and older children it’s been a pleasure for all of us.

Negativ Wished you could have a camp fire however understand why not.

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Positiv The pods were a very good size and having a kettle, toaster, fridge and microwave is great.

Negativ Our pod had not been cleaned, there was dog food all over the floor and food everywhere. I told reception and they moved us which was good but the new pod was also dirty. I didn’t complain again I just cleaned the pod which I shouldn’t have to do! This site is really missing a trick, it clearly just isn’t run very well. They only reply to good reviews and ignore bad ones.
The toilets and showers really need updating, this place could be great! We did not see any staff at all after check in for 3 days!

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Positiv The lights in the pod

Negativ The shower block was awful, no hot water, dirty, broken showers, broken doors. Badly maintained site and if I could have moved to another site I would have.

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Positiv Really nice site, relaxing and pods have everything you need

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Positiv The pods were a decent size and better equipped than expected. The playing field was huge and the playground had equipment to entertain the children. We went as a family group with 3 pods next to each other and had a nice time.

The pods were really well priced and good value for money.

Negativ What really let everything down was the cleanliness of the toilets and showers, which according to the sheet on the door had last been cleaned on the Thursday. Which by the Sunday wasn’t very pleasant!

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