Billing Aquadrome

Positiv All the facilities were great plenty of camp soace, theres loads to do for really reasonable prices, people are very considerate and arent loud through the night and the food was very good too

Negativ Wish we could book some facilities last minute but understand its busy in holiday times

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Positiv A great place for a weekend with kids, with plenty of attractions and plenty of space. Clean restrooms, and peace and quiet after 10 PM. Two graywater dumps and three or four for chemical disposal, plus multiple drinking water intakes. Reasonable prices.

Negativ no firepit after 10pm.
poorly stocked shop
high prices for some attractions

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Positiv Great for kids

Negativ No one to take you pitch.
I had to park up and spend 40mins to find our pitch - we were not the only ones
When found our pitch someone else was parked on it
Found another pitch but turned out to be thorough fare access to a bridge with multiple walking through our pitch …not relaxing at all
Bins were over flowing with rubbish and broken glass mixed in with the hard standing gravel
Place was disgrace for money charged …much better out there for fraction of the cost

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Positiv Excellent, fantastic for young children especially, but great place

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Positiv Entertainment and activities both paid and free. Large site with plenty of things to do for young children

Negativ Lack of signage on the site and many of the staff appeared very badly trained. They were pleasant but often had no idea where things were… eg they didn’t know where activities were happening and it wasn’t clear on the programme. Bar staff told us mini golf was £5 despite previous day it was free. Cleaning staff at shower block mopped out regularly but in response to a blocked washing up sink just said that she couldn’t get the plug out. Eventually one of the visitors prised it out.
Total lack of shade … needs cover or umbrellas in the Venue area

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Vom Platzbetreiber: Thank you so much for your feedback We’re really glad you enjoyed the entertainment and activities our teams work hard to make sure there’s always something fun for the little ones (and big ones too!).

We’re truly sorry that communication wasn’t as smooth as it should have been all of our team members do know what’s on and where, so clearly we dropped the ball here . We’re working on tightening this up so that next time you’ll get clear answers straight away.

We totally agree about the signage we’re already working on providing better signs across the park so it’s easier to find everything without having to ask twice. Shade is also something we’re looking into because we know it makes a huge difference when you want to relax in the sunshine .

Thank you again for letting us know we’ll keep improving because making sure our guests have the best possible time is always our top priority. It’s in our nature

Positiv As always we enjoy the entertainment, the pool, the train, skate park. We loved the water park too.

Negativ There was a lot of rubbish around the park which isn’t your fault but a shame. It would be good if you could build a smaller skate park for younger children

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Vom Platzbetreiber: Thank you so much for your lovely feedback we’re thrilled you enjoyed the entertainment, the pool, the train, the skate park, and especially the water park! We love seeing our guests making the most of everything Billing has to offer.

We completely understand your comment about the rubbish and you’ll be pleased to hear we’ve just invested in more bins around the park to help encourage everyone to pop their rubbish away properly. We’ve got so much to do and see here at Billing, and keeping the park looking beautiful is all part of the fun.

And your idea about a smaller skate park for younger children? Love it! We’ll pass that on to the team for future plans.

We hope to see you again soon for more water splashes, train rides, and big smiles!

Positiv Walk on side

Negativ Too big everthing Costa extra
Not clean

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Positiv Great location, lots of facilities within the park itself. Hot showers cleaned regularly aswell.
Good washing up area. Plenty of areas to fill up with water.
Level pitches, lovely and friendly staff. Staff on hand in the evening to help out too. Have booked to stay again already.

Negativ Would have liked the opportunity to recycle. There are only general waste rubbish bins on the site.

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Positiv We had a pleasant stay at billing the site was beautiful, facilities very good

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Vom Platzbetreiber: We have absolutely loved having you here with us and yes, we totally agree, our park is just stunning! From the sparkling lakes to the beautiful natural spaces and all the wonderful wildlife that call Billing home, it’s a pretty special place to wake up to every day.

We’re so glad you had a pleasant stay and found the facilities very good we like to think we’ve got a little bit of everything to make your break extra comfy (and maybe just a tad addictive so you have to come back).

See you by the lakes next time we’ll keep the ducks entertained until you arrive!

Kind regards,

Positiv The cyclone and water entertainment on the Saturday was free and good fun.
We like the greene king pub on the outside of the site was great.

Negativ We were on the end of the row and people kept using our pitch as a cut through.
Small children all over the place unattended.
The toilet facilities. Old, dated, flooding. Someone/something had left excrement on the men's toilet floor
Loud noise
Clubhouse was expensive

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Vom Platzbetreiber: Thanks so much for your feedback! Our jam-packed entertainment program really is the best around, and with our fantastic facilities, you’re pretty much guaranteed a great time.

Sorry to hear you were disappointed by people walking through your pitch while we can’t control everyone’s actions, if we’d been notified earlier, we might have been able to assist. Our park is safe and perfect for children and families to relax and keep a watchful eye, especially on the touring pitches where there’s plenty of free space for the little ones to run around and enjoy themselves.

Apologies for the dirty floor in the toilets when it gets busy, sometimes these things slip through, but we’ll make sure our touring team keeps on top of it.

Thanks again for sharing your experience, and we hope to see you back soon for more fun