Ljubljana Resort

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Terms and conditions

Please read the park terms and conditions below and the Pitchup.com terms and conditions.

Admission
Admission is only permitted after registering at reception.
All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures
Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
No refunds/discounts for inclement weather, late arrivals or early departures.
Units will be allocated on arrival.

Dogs
A valid vaccination certificate must accompany your dog.
Dogs are required to wear a muzzle.
Dogs must be kept on leads and supervised at all times.
Guide dogs are allowed on site free of charge.
Your dog must be tattooed or microchipped.

Extras
All: access to the swimming pool is not included in the rate and is charged €8.00 (£6.91) per adult and €5.00 (£4.32) per child per day.
Motorbike(s) can be brought instead of the car(s) included.

General
Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
Entertainment and activities are available between 01/07 and 31/08.
In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
Quiet hours must be respected between 11 p.m. and 6 a.m..
Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
The bar and/or restaurant is open between 27/04 and 25/09.
The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Occupancy
Group bookings of 5 or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.
Group bookings of 8 or more adults are not permitted (couples and immediate family members excepted).
No hen/stag parties permitted via Pitchup.com.
The site caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

Pitches
Units should not be left unoccupied unless previously agreed with the management. Please speak to reception when the need arises, a fee may be charged for unsupervised units.
You must follow the management directives when pitching your tent/unit and related equipment.

Pool
Swimsuits are obligatory and swimming shorts or Bermuda shorts are not permitted.
The outdoor swimming pool is open between 17/06 and 31/08 (subject to weather conditions).

Reception
Reception is open from 8 a.m. to 12 p.m. and from 4 p.m. to 8 p.m. between 16/09 and 31/05.
Reception is open from 8 a.m. to 2 p.m. and from 3 p.m. to 9:30 p.m. between 01/06 and 15/09.
Reception is unmanned after 8 p.m.. Please inform the site while on your way there should you expect to arrive after this time, so that the team can provide information about your unit/pitch.

Safety
Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
Firearms are not permitted.
Open fires are prohibited.

Vehicles
Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.
No vehicle movement between 11 p.m. and 6 a.m..
The car is only included in the rate if you are travelling with a touring caravan or a tent. If you wish to bring a car along with your motorhome/campervan please select the extra.
Twin axle vehicles are not permitted on site.

Visitors
Visitors must leave the premises by 9 p.m..
Visitors must register at reception and pay their fee.
Visitors’ cars are not permitted on site.

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