Ioannina Camping

Camping and touring

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• At least one of the party members must be aged 18 or over.
• Under 18s must be accompanied by their parents or legal guardians.
• Unsupervised minors must have a letter of authorisation from their parents or legal guardian.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• Units will be allocated on arrival.

Changes to your holiday

• Bookings cannot be amended within 28 day(s) of arrival.
• Modifications are subject to a €0.00 (£0.00) fee.

Dogs

• A valid vaccination certificate must accompany your dog.
• Dogs are not allowed if you are staying in the accommodation units.
• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leads and supervised at all times.
• Guide dogs are allowed on site free of charge.
• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).
• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.
• The site only allows dogs up to 15kg.
• Your dog must be tattooed or microchipped.

Extras

• Facilities/activities including basketball court/wash machine/dry machine/ chemical waste are subject to extra charges payable on arrival.

General

• Bookings are nominative and non-transferable.
• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• Entertainment and activities are available between 01/05 and 31/10.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Quiet hours must be respected between 11:30 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The bar is open between 01/05 and 30/09.
• The grocery shop is open between 01/05 and 31/10.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The restaurant is open between 01/05 and 30/09.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Pitches

• A cable measuring at least 5 metres is needed for the electric hook-ups.
• Minimum spacing of 1 metres between pitches.
• Please note, pup tents are to be used for storage purposes only. Guests may not use them for sleeping.
• Units should not be left unoccupied unless previously agreed with the management. Please speak to reception when the need arises, a fee may be charged for unsupervised units.
• You must follow the management directives when pitching your tent/unit and related equipment.

Pool

• Please note there is no lifeguard on duty.
• The outdoor swimming pool is open between 01/05 and 30/09 (subject to weather conditions).

Reception

• Reception is open from 7 a.m. to 12 a.m. between 01/07 and 30/09 and between 01/10 and 31/10.
• Reception is open from 8 a.m. to 11 p.m. between 01/04 and 30/06.

Safety

• Firearms are not permitted.
• Guests are advised to bring a good quality torch with them as parts of the site are unlit.
• No charcoal barbecues allowed.
• No gas barbecues allowed.
• Only one parent/child pair at a time may use each structure in the play area.
• Open fires are prohibited.
• Please do not touch or feed the animals.

Vehicles

• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.
• No vehicle movement between 12 a.m. and 6:30 a.m..
• The car is only included in the rate if you are travelling with a touring caravan or a tent. If you wish to bring a car along with your motorhome/campervan please select the extra.
• The charging of electric vehicles is not permitted on site.
• Units heavier than 5000 kilos are not allowed.
• Units longer than 12 metres are not allowed.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must leave the premises by 11:30 p.m..
• Visitors must register at reception and pay their fee.