Les Pilotis du Cognac

Liked Both Frank and Martine were very welcoming hosts and were very attentive.

I was not aware that it was such a small site and the hard standing pitches need attention with proper stones not the hard core covering at present. This type of filling created a very uneven surface and anyone with mobility issues would find the uneven surfaces challenging.

There are lots of positives about this little site but I think the picture of the grass pitches is very misleading. Also it was very difficult to exit the site with our car and caravan, as we had to unhitch and manoeuvre the van out onto the road with the motor mover otherwise we would not have been able to get out!!

Disliked Pitch surface and very inaccessible exit with a car and caravan

From the manager: Nous mettons tout nos effort pour accueillir au mieux nos clients , aucun pour problème pour entrer ou sortir de gros véhicule .
J'étais là à votre arrivée et tout c'est bien passé , un peu facile de critiquer à la sortie .
Bonne route .

Liked The pool was nice and Frank, the owner was friendly and helpful. Chalets looked nice

Disliked Booked for 3 nights but only stayed the 1 night due to the pitches were like a bomb site and very small, full of uneven rubble, so bad that my dog refused to lay down anywhere.

From the manager: Nous avons 5 emplacements et vous avez fait votre choix .
Je pense que votre chien est difficile et qu'il ne mérite pas notre camping .
je n'ai pas de trous de bombe dans mon camping , juste des emplacement adapté au gros camping car avec des gravats qui convienne trés bien en cas de pluie .
De plus , j'ai bien discuter avec monsieur et je n'ai pas compris votre départ , certainement le chien qui décide.
Belle été

Liked Host was very friendly and welcoming. Gave us tips on getting into Cognac and the local area. The facilities were very clean and the pool was lovely especially in the 28+ heat!

Disliked Pitches were a little small, but perfect for the 1 night we stayed

Liked Très bon accueil, camping familial très agréable avec peu d'emplacements.

Liked Beautiful location and good, spotless facilities. Friendly and helpful hosts.

Liked The friendly owners and the clean and well thought out services. The swimming pool was very good.

Liked The host was very welcoming and accommodating.

The pitches were all on hard standing and their was a modern motorhome service point to use.

We also enjoyed the use of the swimming pool, it wasn't heated as we were their out of the main season but it was still enjoyed.

Disliked The toilet really needs a toilet seat.

From the manager: Merci pour votre message .
Nous avons pensé au abatant de toilette , mais à la livraison des toilettes ils n'étaient pas prévu pour recevoir un abatant .
bonne route avec la petite famille
Franck et Martine

Liked The place is very easy to find amongst some beautiful and plentiful vineyards. Martine was there to welcome us through the gate and then showed us around the facilities. Frank stopped his mowing to book us in and gave a very in-depth description to what was on offer within the site as well as within the location. We were shown to our space which was flat and each unit has a nice fencing to give you a little privacy. The site is very small but very functional and value for money. No issues arose but without hesitation I know Frank would have resolved without fuss. Very quite with only nature making a noise which is very pleasant, make sure you have a torch because the whole area is a no light pollution so very dark, which yet again is relaxing when you can see the stars above. A most enjoyable stay with two very pleasant owners. Oh and yes the WiFi is excellent.

Disliked Nothing

From the manager: Merci pour ce message qui représente bien notre petit espace et notre plaisir d'accueillir.
Bon retour et bon courage pour courage pour la reprise du travail.
Franck et Martine

Liked Le chalet, l’équipement.

Liked Sehr freundliche Gastgeber, die überaus hilfsbereit sind. Die Sanitären Anlagen waren einwandfrei. Das Spa Angebot konnte ich leider nichz nutzen.
Geräumige und geschotterte Stellplätze.
Zentral gelegen zwischen Jarnac und Cognac.

Disliked Die Stellplätze sind noch nicht so einladend, da sie nur aus Schotter und braunem Sichtschutz bestehen. Da der Rest der Anlage toll ist, denke ich das es noch im Aufbau ist.