Camping Les Roches d'Agde

Camping and touring

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• At least one of the party members must be aged 18 or over.
• Unsupervised minors must have a letter of authorisation from their parents or legal guardian.

Arrivals and departures

• If the reception is closed on arrival, please check in at the bar.
• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• Units will be allocated on arrival.

Changes to your holiday

• Bookings cannot be amended within 30 day(s) of arrival.

Coronavirus

• Owing to government regulations, groups of 10 or more people are not permitted.

Dogs

• A valid vaccination certificate must accompany your dog.
• Dogs must be kept on leads and supervised at all times.
• Guide dogs are allowed on site free of charge.
• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.
• The site only allows dogs up to 15kg.

Extras

• Motorbike(s) can be brought instead of the car(s) included.

General

• Bookings are nominative and non-transferable.
• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• Entertainment and activities are available between 04/07 and 29/08.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Protective masks must be worn at all times in common areas.
• Quiet hours must be respected between 11 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The bar is open between 01/05 and 30/09.
• The games room is open between 01/06 and 30/09.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The restaurant is open between 15/06 and 15/09.
• The site is not liable for any refund in the event of force majeure.
• This is a quiet site: no music is allowed.

Hired accommodation

• Hired accommodation: €350.00 (£305.03) damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.
• Your unit must be left clean and tidy; a fine of €50.00 (£45.12) will be charged for unclean units upon departure.

Occupancy

• Group bookings of 2 or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.
• Group bookings of 4 or more adults are not permitted (couples and immediate family members excepted).
• The site caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

Pitches

• A cable measuring at least 25 metres is needed for the electric hook-ups.
• You must follow the management directives when pitching your tent/unit and related equipment.

Pool

• Only park guests are authorised to use the pool.
• Swimsuits are obligatory and swimming shorts or Bermuda shorts are not permitted.
• The outdoor swimming pool is open between 01/05 and 30/09 (subject to weather conditions).

Reception

• Reception is closed from 12 p.m. to 4 p.m.. No arrivals are permitted between these times.
• Reception is open from 8 a.m. to 12 p.m. and from 2 p.m. to 8 p.m. between 04/07 and 29/08.
• Reception is open from 9 a.m. to 12 p.m. and from 4 p.m. to 7 p.m. between 30/08 and 03/07.

Safety

• Firearms are not permitted.
• Only one parent/child pair at a time may use each structure in the play area.
• Open fires are prohibited.

Taxes

• Local city/eco tax is included in the rate.

Vehicles

• No vehicle movement between 11 p.m. and 7:30 a.m..
• The car is only included in the rate if you are travelling with a touring caravan or a tent. If you wish to bring a car along with your motorhome/campervan please select the extra.
• Twin axle vehicles are not permitted on site.
• Units longer than 8 metres are not allowed.

Visitors

• Visitors are not permitted on site.
• Visitors’ cars are not permitted on site.