Arden Parks Tulderheyde

Camping and touring

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• Units will be allocated on arrival.

Dogs

• Dogs are not allowed if you are staying in the accommodation units.
• Dogs must be kept on leads and supervised at all times.
• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

General

• Bookings are nominative and non-transferable.
• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• Entertainment and activities are available between 01/07 and 30/08.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Quiet hours must be respected between 1 a.m. and 5 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The grocery shop is open between 01/04 and 30/09.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The restaurant is open between 01/06 and 31/08.

Hired accommodation

• Your unit must be left clean and tidy; a fine of €35.00 (£29.66) will be charged for unclean units upon departure.

Reception

• Reception is open from 10 a.m. to 5 p.m. between 01/10 and 31/03.
• Reception is open from 9 a.m. to 6 p.m. between 01/04 and 30/09.
• Reception is unmanned after 5 p.m.. Please inform the site while on your way there should you expect to arrive after this time, so that the team can provide information about your unit/pitch.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Open fires are prohibited.

Taxes

• Local city/eco tax is included in the rate.

Vehicles

• No vehicle movement between 1 a.m. and 5 a.m..

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must register at reception and pay their fee.