Commonwood Leisure

Liked Everything!!! Can honestly say this is the best site we have ever stayed on the facilities are amazing pitches are huge the lakes are beautiful and the staff are amazing!! The guys down at the bar helping kids with the fishing are so good and encouraging brilliant site and staff !!

Disliked Nothing

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From the manager: Thank you Gemma, we do appreciate the review.

Liked The pitches were really spacious and because we went out of school time it was really quiet in the week.

Disliked The sign for the site is quite set back from the road so we actually passed it on our first attempt.
Upon arrival there was little or no signs showing where reception was so we drove into the car park to which was really busy to be bibbed by other cars obviously knowing where they were going !!
We drove down a road to the right which looked like it could lead to caravan pitches.
I got out of the car to look for reception and my husband continued down the road to a turning circle.
Checking in was very disorganised, the first guy just kept asking for my confirmation ( even though my internet reception was naff ) I told him my name but he was insistent he needed my confirmation email. Eventually a second guy turned up and he pointed out on a board where we were pitched. ( no pitch numbers just a make shift board )
He went through the basic camping rules ( dogs on lead, no campfires on the grass, no washing lines etc .. )
We were booked to stay for 9 days and for 80 % of the time it was lovely & quiet & chilled. Over the weekend ( which would obviously be busier ) we had a couple of neighbour issues but nothing major.
On out last night (Sunday ) a member of staff approached my husband and was quite abrupt telling him he couldn’t finish after 7 O’clock even though he had fished every other night until dusk and over the weekend we were woked up several times with fishing alarms going off.
We are not people to break the rules but they should be instigated at the beginning and not when it seems fit.

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From the manager: Thank you for your review. There are two large signs either side of the gate, so not sure how you missed them. The car park being busy is not in our control, they were probably guests like yourselves checking in. Check in is in the office 1-5pm after this you check in at the bar, there are plenty of staff to assist you. We ask all of our staff to ask to see the confirmation e-mail as without it there is no confirming you are who you are. The board is for our use only so we can see at a glance where guests are sited, they obviously felt the mood and just done it from the board. There are pitch numbers on it but again for our use only. You would have been given the rules at check in which clearly states no fishing after 7pm, if you had been doing this for the duration then you were lucky that you had not been told prior to your last night, The rules are there for everyone to follow, more than actually give you the rules which you sign to say received there is not much else we can do to ensure they are followed. Issues with neighbours especially at the weekend is likely, had we been told at the time, the wardens that are on site 24 hours would have done something about it, but as they weren't there was little we could do. Knowing that sites get busy at weekends this shouldn't come as a surprise that there can be noise. You are at a fishing site, which obviously your husband enjoys, as do others, if they use alarms then that is part of fishing..

Liked The friendliness of the people that worked there all very helpful and clean and tidy no mess or rubbish around. Also felt very safe

Disliked Nothing we will
Come again

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From the manager: Thank you for your review, we do appreciate it, making you feel safe on site is our aim so we are glad about that. Staff are on site 24 hours.

Liked Really quiet , friendly , well maintained site . Great views , good facilities. All of the staff are so friendly and helpful .

The pizza's from the on site pizzeria were fantastic, freshly made , great ingredients and tasted great .

Disliked Couldn't fault anything .

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From the manager: Thank you for your review, we are glad you enjoyed your stay and that the pizzas were nice for you.

Liked Great sized pitches. Lovely wild swimming lake.

Disliked Nothing

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From the manager: Thank you Lisa, always nice to have a positive review.

Liked The fishing was great

Disliked Didn't rate the toilet and shower at all,looked ratted though in defence of the site its a fishery that does a bit of touring,I booked it thinking it was a touring site 1st and fishing a bonus.kids running round screaming at 11pm wasn't good either

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From the manager: Thank you for your review. The site does have fishing lakes but it is also a touring caravan site, not one more than the other so we cater for all tastes. All guests sign to agree to the rules on arrival, we can only hope they abide by the 10pm rule, for those that do not there are wardens on site 24 hours, when we are told of any noise after this time we do go to make sure the noise is kept under control. Unfortunately if we are not told then we cannot do anything about it.

Liked Everything

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From the manager: Thank you Wayne, appreciate you leaving a review

Liked Big pitches, friendly staff, happy days for families, great food and drinking up the with a live singer thrown in, great atmosphere

Disliked Nothing

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From the manager: Thank you Steve, we do appreciate your review.

Liked Brilliant place nice staff

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From the manager: Thank you Matthew, we appreciate the feedback.

Liked Good size pitch clean toilets and showers great fishing

Disliked Nothing

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From the manager: Thank you, we are glad you enjoyed your stay.