Burrowhead Holiday Village

Entire stay was lovely!

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Stunning location and a team of hard working staff who made our stay fabulous. The residents we met at this site made us so welcome and we felt like part of a big family. Sadly the weather was not too great but this gave the rugged coastline a whole new life of it's own with the scenery ever changing, it is absolutely breathtaking. Please do not let some of the picky reviews stop you going, if you want 5 star luxury it's not going to happen just accept this beautiful piece of land with all it has to offer for what it is and in our opinion perfection.

Nothing.

Facilities and views

No phone signal or WiFi when the bar was shut

Spent a lovely 2 weeks here, cheap and cheerful. exploring the surrounding areas as there are lots of places to see and attractions to visit. The staff were very helpful and friendly and would put their self out to help you in whatever ways they could. The entertainment was very good on a weekend starting with entertainment for the younger ones and then moving on to Bingo and live entertainment for all. Bar open till 1 on a weekend but 11 during the week. Nice cafe/Take away providing big portions and reasonably priced. Lovely views over looking the sea. would stay again but not in a tent.

Electric grass pitches not very level unless you pitch near the clifftop which is what we did but the site is prone to very high winds the majority of the time which is the only reason we would put off from returning, which is a shame as there is nothing the site can do to prevent this apart from maybe provide some sheltered pitches.
This site is more suitable for caravans and motor homes unfortunately due to the high winds. We had to travel to Dumfries on more than 1 occasion which is 2 hours drive to purchase 3 storm kits and other items to secure the tent as I had visions of us flying over the cliff and into the sea, If the tent survived that long. Fortunately for us the tent survived but would not risk it again.
No phone signal or internet, due to location.
No drinking water on site.
Having said these dislikes none of them spoiled our holiday.

lovely views

Met with very rude staff in café, dirty toilet and shower facilities, general poor upkeep of park has been neglected

Easy, layer back atmosphere. Big open space, right by the sea. Beautiful place.

Freezing cold showers in the ladies block! Everyday! Got my key stuck in the lock and couldn't use the toilets /shower facilities on the last day!! Very disappointed. Pool looked grimey, didn't dare risk going in.....

Unfortunately due to the weather I could not get the tent up but spoke to the office and was offered an apartment or extra cost which I duely paid as was over the moon with the accommodation, traveling with a 9year old wasn't fair to ruin his holiday but thanks to other accommodation he had a ball. The facilities are excellent the shop is well stocked and reasonable prices, cafe on site is also well priced and food brill. This is a great place to explore the local area and get away from it all as no mobile signal. Wifi is available in the bar area. Already planning my next visit here but to an apartment and not camping

The wind stopped me from getting tent up but to be fair the ground is bedrock so might have been hard anyway

Park well maintained. Really friendly staff. Shop and cafe prices are very reasonable. The play park was perfect for our young children. The small indoor pool (more of a jacuzzi actually) was also perfect for our kids as they were able to go in and play by themselves as it was shallow, plus there was a lifeguard on duty. The outdoor pool has been drained and does not look as though it has been in use for quite some time. Care and thought was taken with the allocation of our site as the manager had looked at the ages of our children in advance and allocated us a spot near the park and toilets, while a couple without kids arriving before us were placed in a different area of the park. Clubhouse entertainment and kids club were a great bonus.

Water was cold in the ladies showers, but the manager confirmed this was due to a problem with the water tank, there is normally hot water

Loveley scenery, and enough to keep the kids entertained. Staff were very friendly and helpfull, better than anywhere we've visited. Food in the cafe was spot on. We had a problem with our tent, meaning it ended up in the bin and cutting our holiday short. We weren't expecting any money back as it wasn't anything to do with the site, but they kindly gave us £25.00 which was a nice gesture. We'll be back in the future once we buy a decent tent (and not a Tesco one 😡)

The weather haha. But seriously, that can't be helped and I think if the staff could do anything about the weather they probably would. One minor gripe was the arcade. Some of the machines didn't work, or swallowed money without working.

Awesome views, large pitches, friendly staff, toilets and showers were lovely and clean. Electric hook-up and water supply right next to pitch...perfect! The shop was well stocked and not the normal rip off prices, very reasonable. We even got wonderful weather

Not really a dislike, more of a niggle...as we have a large tent it took a bit of a wiggle to fit in to the very bumpy pitch we were given...maybe think about levelling out those humps.You cant use the WiFi unless buying in the bar and as we don't drink was an inconvenience as our mobile didn't get a signal out there.