Moffat Manor Holiday Park

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Terms and conditions

Please read the park terms and conditions below and the Pitchup.com terms and conditions.

Admission
Admission is only permitted after registering at reception.
Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures
Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
No refunds/discounts for inclement weather, late arrivals or early departures.

Dogs
A valid vaccination certificate must accompany your dog.
Dogs are not allowed in the accommodation units.
Dogs must be kept on leads and supervised at all times.
Guide dogs are allowed on site free of charge.
The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act.

General
Bookings are nominative and non-transferable.
Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
The bar and/or restaurant is open between 01/04 and 31/10.
The grocery shop is open between 01/03 and 28/02.
The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Hired accommodation
Hired accommodation: £60.00 damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.
Your unit must be left clean and tidy, a fine of £30.00 will be charged for unclean units upon departure.

Pitches
Units should not be left unoccupied unless previously agreed with the management. Please speak to reception when the need arises, a fee may be charged for unsupervised units.
You must follow the management directives when pitching your tent/unit and related equipment.

Reception
Reception is open from 9 a.m. to 4 p.m. between 01/11 and 31/03.
Reception is open from 9 a.m. to 5 p.m. between 01/04 and 31/10.
Reception is unmanned after 4 p.m.. Please inform the site while on your way there should you expect to arrive after this time, so that the team can provide information about your unit/pitch.

Safety
Open fires are prohibited.

Taxes
This area is not subject to city tax.

Vehicles
Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.
The car is only included in the rate if you are travelling with a touring caravan or a tent. If you wish to bring a car along with your motorhome/campervan please select the extra.

Visitors
Visitors must register at reception and pay their fee.
Visitors’ cars are not permitted on site.

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