Holiday Resort Unity

Camping and touring

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• At least one of the party members must be aged 21 or over.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• Units will be allocated on arrival.

Changes to your holiday

• Modifications are subject to a £20.00 fee.

Dogs

• Dogs are not allowed if you are staying in the accommodation units.
• Dogs must be kept on leads and supervised at all times.
• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

Extras

• Facilities/activities including golf green, fun park and gym are subject to extra charges payable on arrival.
• Indoor Pool: access to the swimming pool is not included in the rate and is charged £6.00 per adult and £6.00 per child per Session.
• Motorbike(s) can be brought instead of the car(s) included.

General

• Bookings must not be for more than 28 consecutive nights.
• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• Entertainment and activities are available between 25/03 and 19/11.
• Generators and vans of any kind are not permitted.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Quiet hours must be respected between 10 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The grocery shop is open between 25/03 and 19/11.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The restaurant is open between 25/03 and 19/11.
• You'll need an Environment Agency rod licence (you'll need to apply for this beforehand).

Hired accommodation

• Hired accommodation: £50.00 damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.

Occupancy

• Group bookings of 3 or more adults are not permitted (couples and immediate family members excepted).
• No hen/stag parties permitted via Pitchup.com.
• Single-sex bookings of 3 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.
• The site caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

Pitches

• Units should not be left unoccupied unless previously agreed with the management. Please speak to reception when the need arises, a fee may be charged for unsupervised units.
• You must follow the management directives when pitching your tent/unit and related equipment.

Pool

• The indoor swimming pool is open between 10/02 and 19/11.
• The outdoor swimming pool is open between 27/05 and 01/09 (subject to weather conditions).

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Open fires are prohibited.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
• Continental touring caravans (caravans built with the passenger door on the right-hand side) are not permitted.
• Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.

Visitors

• Visitors must register at reception and pay their fee.