Bath Chew Valley Caravan Park

Camping and touring

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• Guests under the age of 18 are not allowed on site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• Units will be allocated on arrival.

Changes to your holiday

• Bookings cannot be amended within 30 day(s) of arrival.

Dogs

• Dogs are not allowed if you are staying in the accommodation units.
• Dogs must be kept on leads and supervised at all times.
• Guide dogs are allowed on site free of charge.
• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

Extras

• Facilities/activities including wifi are subject to extra charges payable on arrival.

General

• Bookings are nominative and non-transferable.
• Bookings must not be for more than 14 consecutive nights.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Hired accommodation

• Your unit must be left clean and tidy; a fine of £80.00 will be charged for unclean units upon departure.

Occupancy

• Group bookings of 3 or more adults are not permitted (couples and immediate family members excepted).
• Group bookings of 3 or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.
• No hen/stag parties permitted via Pitchup.com.
• The site caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

Pitches

• Units should not be left unoccupied unless previously agreed with the management. Please speak to reception when the need arises, a fee may be charged for unsupervised units.
• You must follow the management directives when pitching your tent/unit and related equipment.

Reception

• Reception is open from 9 a.m. to 5:30 a.m. between 01/01 and 31/12.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Open fires are prohibited.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.

Visitors

• Visitors must register at reception and pay their fee.