Lurley Hideaways

Camping and touring

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• At least one of the party members must be aged 18 or over.
• Guests under the age of 16 are not allowed on site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• The site will send you further check-in information 3 day(s) before your arrival.
• Units will be allocated on arrival.

Changes to your holiday

• Bookings cannot be amended within 14 day(s) of arrival.

Dogs

• Dogs must be kept on leads and supervised at all times.

Extras

• Motorbike(s) can be brought instead of the car(s) included.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Please note that the toilet/shower facilities are unisex.
• Quiet hours must be respected between 9:30 p.m. and 9 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• Refunds within the indicated cancellation period are only possible if the site is able to relet your unit/pitch.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The site is not liable for any refund in the event of force majeure.
• This is a quiet site: no music is allowed.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.
• Your unit must be left clean and tidy; a fine of £30.00 will be charged for unclean units upon departure.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Pitches

• Please note, pup tents are to be used for storage purposes only. Guests may not use them for sleeping.
• You must follow the management directives when pitching your tent/unit and related equipment.

Reception

• There is no reception on-site: on arrival please contact the number provided on your booking confirmation.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Firepits are permitted but must be raised off the ground and attended by an adult at all times.

Taxes

• This area is not subject to city tax.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.
• No vehicle movement between 10 p.m. and 9:30 a.m..
• The charging of electric vehicles is not permitted on site.
• Twin axle vehicles are not permitted on site.

Visitors

• Visitors are not permitted on site.
• Visitors’ cars are not permitted on site.