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Newquay Bay Resort

7.7

This site does not currently take bookings here on Pitchup.com.

General

  • Family park in the Porth valley within easy reach of Newquay
  • Heated pools, sauna and steam rooms and bar
  • Surf lessons, bike hire and coastal walks all available

What a lot there is to do around Cornwall's Newquay Bay Resort, a family-friendly park set a 15-minute walk from the golden and safe beach of Porth. Fittingly for a site based near Newquay, the park has its own surf school for those interested in learning the art – or you might prefer to lounge around the resort's many facilities (and bar) instead…?

Newquay Bay has a good range of modern accommodation and a wide variety of facilities, including a fully refurbished indoor pool with sauna and steam rooms at no extra charge, a heated outdoor pool with seating and a new play area (pool open in summer), and the Venue bar and restaurant, serving food every day and fully kitted out with BT Sports, arcade games, snooker tables and plenty of seating.

The summer months see regular family evening entertainment in the Venue. For food, there's a restaurant in the Venue which aims to produces high-quality food to match the standards of the site facilities, using the best of fresh local ingredients; as much of the food is made in-house as possible, from burgers to sauces. There's a small shop on site selling fresh food, gifts and various essentials and plenty of local supermarkets are close to hand.

Amenities include showers, toilets, disabled facilities, wifi (in the Venue) and launderettes with coin-operated machines; irons and ironing boards can be hired from reception and there are also airers if required.

And if you're here to investigate the surf at nearby Fistral beach and Watergate Bay? Newquay Bay's on-site Blue Surf School has lessons and equipment hire, as well as activities such as coasteering, all available for an additional charge. The famed surf festival Boardmasters is nearby.

Please note that mobile phone reception is weak due to the park's valley location.


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Depart: (2 nights)
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Reviews

7.7

Overall rating based on 115 reviews

 

71% would recommend this site to a friend.

69% would stay here again.

  70% described as Peaceful ?

More ratings

Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi



Only showing reviews for the last 30 months.

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Anonymous user

The site as a whole17/10/2021

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • 2 bedroom static caravan (pet friendly, plus, superior)
  • Recommend to friends   Visit again
  • Liked: 

    The site as a whole

    Disliked: 

    Lack of path to the caravan. Had to walk up grass which morning and evening was wet.

From the manager...

Thank you for taking the time to review your stay with us. Pathways on resort is something that is being looked at during our closed period. Hopefully you can come back to visit and see the improvements have been made.
Kind Regards
Newquay Bay Resort

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi
(No rating)

Excellent28/09/2021

Reviewer's country: United KingdomMarzena L.Confirmed

  • 2 bedroom static caravan (pet friendly, plus, superior)
  • Recommend to friends   Visit again
  • Liked: 

    Hello. We enjoyed our stay very much. all the best, nice service. We will come back here more than once. We recommend to our friends :*

    Disliked: 

From the manager...

Thank you for the great review, we can't wait to welcome you back!

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi

Overall a very well site. Good pitches looked after by the Gardners.20/09/2021

Reviewer's country: United Kingdomdanny b.Mobile phone iconConfirmed

  • Electric grass tent pitch
  • Recommend to friends   Visit again
  • Liked: 

    Very clean site well looked after. Shower toilet block very clean and warm

    Disliked: 

    The push button for water in the showers. Have to keep your hand on it to keep the water flowing....on the other side water for hand washing ..press once the water stays on for 20 seconds or more.. please change round for water in the showers to stay on for 20 seconds or so so you can have a decent shower..
    There is a very steep hill to negotiate if you want to walk out. Persons with walking issues or with push chairs will struggle . Entertainment.. not on at weekends!! Couldn't understand this !?

Overall
6
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi

The swimming pool, club house , entertainment was amazing15/09/2021

Reviewer's country: United KingdomAbby B.Mobile phone iconConfirmed

  • Electric grass tent pitch
  • Recommend to friends   Visit again
  • Liked: 

    The swimming pool, club house , entertainment was amazing

    Disliked: 

    Cold weather!

From the manager...

Thank you for leaving us a review and we are so pleased that you enjoyed your time with us! We would love to welcome you back, hopefully with warmer weather!

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi

The facilities were great and good evening entertainment the fact …13/09/2021

Reviewer's country: United KingdomHeidi D.Mobile phone iconConfirmed

  • Electric grass tent pitch
  • Recommend to friends   Visit again
  • Liked: 

    The facilities were great and good evening entertainment the fact there was limited signal meant I was not on my phone all the time and actually enjoying the campsite more great wifi in the bar though

    Disliked: 

From the manager...

We are so pleased that you enjoyed your stay with us and hope to see you again!

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi
Anonymous user

As above05/09/2021

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Electric grass touring caravan pitch
  • Recommend to friends   Visit again
  • Liked: 

    Pitches were big, location good

    Disliked: 

    Worst campsite ever stayed at.
    Toilets/ showers dirty, only 4 showers for whole of campsite, outdoor pool closed, club house closed lack of security with people drinking, shouting and kids running around until 2am. Rubbish thrown all over and people using the water point to throw their toilet waste down. No signal or WiFi unless you sit in reception.

From the manager...

Its great to hear that you found the pitches to be spacious and enjoyed our location. We are sorry to see that there were elements of the site that you didn't enjoy and we will pass on your feedback to the team. Unfortunately, our valley location does mean that phone signal can be difficult to get, however we do provide free Wi-Fi at the Venue and reception, along with a landline which is free to use if you need to make any calls.

Overall
2
Location
Value for money
Accommodation
Facilities/activities
Customer service
(No rating)
Child friendliness
Cleanliness
Wifi

Friendly staff, beautiful location and site, toilets …… no!31/08/2021

Reviewer's country: United KingdomScarlett E.Mobile phone iconConfirmed

  • Electric grass tent pitch
  • Recommend to friends   Visit again
  • Liked: 

    The surroundings were beautiful! The campsite was lovingly maintained and genuinely clean and tidy. It was a short drive to the beach and the local town, very good location for walking or driving. Our pitch was flat, albeit a little bumpy but genuinely very good. Swimming pools were clean and well maintained, only picked up one loose tile. The shop was open between 08:00-20:00 daily. The staff were alway super friendly at all times.

    Disliked: 

    When we first arrived we found broken glass on the pitch, it obviously hadn’t been looked at prior to our arrival. The toilet/shower block needed more regular cleaning and between 7pm-8am apparently a mass influx of people needed a poo just before 7pm as there was no toilet roll left in those times, astonishing, I thought it was just ladies periods that synced but apparently a whole campsite needing a poo too! 😉 Bearing in mind, this is a huge campsite, I was shocked to see and speak to the only one security guy covering the whole thing! Impossible! He looked exhausted bless him! No Wifi! At all! Which is shocking as you don’t get any internet reception either! 😲

From the manager...

Thank you for leaving us a review! It's lovely to hear that you enjoyed the site and its location. I'm sorry to hear about your pitch on arrival and hope this was raised with reception so we could sort this out for you! The facilities are cleaned twice a day by the housekeeping team, but I will pass on your comments so they are aware. With regard to the Wi-Fi, we do have this available at reception and the Venue for free, but unfortunately our rural location does mean phone service can be quite inconsistent. We hope to see you again!

Overall
8
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
(No rating)

Good base for a holiday in Newquay, close to several …31/08/2021

Reviewer's country: United KingdomMark T.Confirmed

  • Electric grass tent pitch
  • Recommend to friends   Visit again
  • Liked: 

    Good base for a holiday in Newquay, close to several beaches (closest being around 15 mins walk up/down hill).
    Outdoor and indoor pools.
    Site was clean and well maintained.

    Disliked: 

    The Venue was not serving food most days.
    It was stated no gazebos or firepits, so we did not take either, but plenty of both around the site.
    Toilets did not seem to be cleaned properly over the last couple of days.

From the manager...

Thank you for your review. It's great to see that you enjoyed the pools and our proximity to Newquay! Due to staff self-isolation, we unfortunately could not serve food in the Venue every day so I do apologise that you could not make use of the restaurant during your stay. With regards to the toilet facilities, these are cleaned twice a day by our housekeeping team, however I will pass on your feedback.

Overall
8
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
Anonymous user

Hairdryer30/08/2021

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Electric grass touring caravan pitch
  • Recommend to friends   Visit again
  • Liked: 

    Hairdryer

    Disliked: 

    Showers club

From the manager...

Thank you for taking the time to review your stay with us.

Overall
6
Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
Anonymous user

Walk to beach involves walking on a road and sloping pitches.30/08/2021

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Electric grass tent pitch
  • Recommend to friends   Visit again
  • Liked: 

    Swimming pool

    Disliked: 

    Pitch was on a slope so had to strategically put the tent up so tables and beds were on a slant. Not ideal.
    Boardmasters had been on the weekend before so the view (which is only a field) was full of tents and rubbish.
    Toilets are limited and quite far away from the pitch.
    Swimming pool is great.
    Clubhouse was not a nice experience, had booked a table which others had sat at and had limited food options. Had to queue for a long time to place orders for drinks and food, however we understand they were short staffed and that the staff were working as much as they could to rectify this. So thank you to the bar staff for trying their best.

From the manager...

Thank you for taking the time to leave us some feedback. We are sorry to hear that some aspects of your stay with us were not enjoyable. Unfortunately, as Boardmasters is an external event, the clean up is out of our control. The organisers tried to encourage festival goers to clear their rubbish before departing, however it appears this was not very effective. The limited food options were due to some staff self-isolation issues so we do apologise that this impacted your experience in the Venue, but we will pass your comments on to the team.

Overall
6
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi

Features

Leisure on site

Bar or club house

Cycle hire

Evening entertainment

Fishing

Fitness centre

Games room

Indoor swimming pool

Kids' club

On-site restaurant/cafe

Outdoor swimming pool

Play area

TV room

Take away

Tennis

Watersports

Amenities on site

Bath available

Car parking by pitch/unit

Composting toilet

Disabled facilities

Dog park

Drying room

Food shop

Free wifi

Ice pack freezing

Internet access

Launderette

Parent & baby washroom

Pick-up from public transport

Portaloo

Pub toilets

Public telephone

Shower available

Toilet block

Washing-up area

Wifi

Groups welcome

D. of E. welcome

Family friendly

Motorcycle friendly

Single-sex groups welcome

Student groups welcome

Rules

Barbecue provided

Barbecues allowed

Campfires allowed

Commercial vehicles allowed

Dogs allowed

Dogs allowed all year

Themes

Peaceful

Spectacular scenery

Walkers' paradise

Utilities

Charging facilities

Chemical disposal

Electric car charging point(s)

Gas cylinders available

Recycling available

Renewable energy

Nearby amenities

Bar nearby

Dog walk nearby

Public transport nearby

Shop nearby

Type

Medium (26-50 pitches)

Nearby leisure

Leisure/theme park nearby

Location

[[ campsite.name ]]
This site does not currently take bookings here on Pitchup.com.
[[ place.name ]]
  • Trevelgue Road, Porth, Newquay, Cornwall, England, TR8 4AS
  • Timezone Europe/London GMT (GMT+00:00)   GPS 50.4310°N 5.0441°W

Nearest transport

Coach stations
Shop Corner — 1.0 miles
Porth Four Turns — 1.0 miles
Bus Station — 2.2 miles
Train stations
Newquay Rail Station — 1.8 miles
Quintrell Downs Rail Station — 2.0 miles
St Columb Road Rail Station — 5.1 miles
Ferry ports
Padstow Ferry Landing — 9.1 miles
Rock Padstow Ferry Landing — 9.4 miles
Tolverne Ferry Landing — 14.4 miles
Airports
Newquay St Mawgan Airport — 2.0 miles
Penzance Airport — 29.6 miles

Directions


Please note: All distances on this page are calculated "as the crow flies" - please check actual distance depending on your mode of travel using the Get directions button above.

Local attractions

Take the tiddlers to any one of many kid-friendly things to see and do: Newquay Zoo, the Blue Reef Aquarium and DairyLand Farm World are the closest big family attractions, but it's worth a trip to the Eden Project at St Austell or to Devon for the Crealy Great Adventure Park at Exeter, and The Big Sheep and the Milky Way parks, both at Bideford.

The closest sands to the site are at Porth beach and Watergate Bay, both within about 15 minutes and both part of the beaches at Newquay. If you'd rather sunbathe, stroll, paddle or rockpool than surf, Newquay has miles upon miles of beaches to explore – try a day each at Tolcarne, Lusty Glaze, Great Western, Towan or Tregurrian.

Must see

  • Newquay Zoo (1.8 miles)
  • Blue Reef Aquarium (2.0 miles)
  • Fistral Beach (2.5 miles)

National Trust

  • Trerice (3.1 miles)
  • Carnewas and Bedruthan Steps (3.5 miles)

Cycle routes

Find local routes on the National Cycle Network - over 12,000 miles of cycling routes.

Please note: All distances on this page are calculated "as the crow flies" - please check actual distance depending on your mode of travel.

Policies

Permitted arrival/departure time

Camping and touring
Arrive:  12 p.m. –  10 p.m.
Depart by:  10 a.m.
On-site accommodation
Arrive:  4 p.m. –  10 p.m.
Depart by:  10 a.m.

Newquay Bay Resort cancellation policy

No refunds within 8 weeks of arrival date.

Modifications are subject to a £10.00 fee.

Bookings cannot be amended within 1 day(s) of arrival.

No refunds/discounts for inclement weather, late arrivals or early departures.

If you need to cancel or amend your booking, please give as much notice as possible so that someone else has the chance to book. You may wish to buy holiday insurance for cancellations and for your property/injury whilst away.

Please note that your deposit is paid to Pitchup.com and is non-refundable.

Payment

A 15% non-refundable deposit is payable now. Newquay Bay Resort will debit the balance from your card 8 weeks before arrival, or if the arrival date is sooner than 8 weeks then the balance will be taken immediately.

You can also opt to pay the full amount at the time of your booking, or at any point before the due date.

Payment methods accepted on the park

Cash
MasterCard
Visa

Terms and conditions

Site booking terms and conditions

  • Does Newquay Bay Resort have a swimming pool? Yes View all features
  • Is Newquay Bay Resort dog friendly? Yes View all features
  • What attractions are near Newquay Bay Resort? Take the tiddlers to any one of many kid-friendly things to see and do: Newquay Zoo, the Blue Reef Aquarium and DairyLand Farm World are the closest big family attractions, but it's … Read more
  • When can I check in and check out of Newquay Bay Resort?
    Camping and touring
    Arrive:  12 p.m. –  10 p.m.
    Depart by:  10 a.m.
    On-site accommodation
    Arrive:  4 p.m. –  10 p.m.
    Depart by:  10 a.m.
    Read more

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Terms and conditions

Please read the park terms and conditions below and the Pitchup.com terms and conditions.

Admission

Arrivals and departures

Changes to your holiday

Dogs

General

Occupancy

Reception

Safety

Vehicles

Additional terms

Due to the countryside valley location, the mobile reception is weak or minimal on the resort, so there's a phone available to use in reception should you need. The best network is O2; others are very limited. Wifi is available in the poolside café and the Venue Bar.

The café's opening hours are 9am-1pm, although they may vary over Christmas and winter periods.

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