Herons Park Campsite

Liked Easily accessible location, very welcoming team. It was busy but people adhered to the quiet hours in the evening (from 11pm), a little less so in the morning (from 8am) but that’s likely as it’s the school holidays and there were lots of children, this can’t be helped! Good little shop on site, facilities regularly cleaned. Site was very clean, no issues at all.

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From the manager: Thank you for a lovely review :)

Liked Easy to book, simple check in process, nice relaxing environment.

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Liked The pitches was very spacious we was on pitch 33, washing up station was clean also the shared fridge n freezer was clean as well! The showers and toilets was cleaned through out the day by the staff and the lock system was great on the doors! The shop was great and we hired the firepit which was brilliant the kids loved toasting marshmallows!! Loads of room for the kids to play and fly the kite too! All staff we met over the 4 days we was there was absolutely fantastic and they work so hard bless! We had a great stay and would definitely come back!!

Disliked No dislikes

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From the manager: Thanks for a wonderful review :) Sounds like you had a lovely time with us. We will certainly look forward to welcoming you again.

Liked We really enjoyed our time here, loads to see and do in the area.
The site staff were very friendly and helpful in booking three pitches together for us, and helped with some first aid bandaging my granddaughters finger when she had an accident.

Disliked Nothing everything was good.

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From the manager: Thank you for a wonderful review. Hopefully see you again soon.

Liked The location was perfect if you like nice dogs walks around the lakes and close to other nice parts

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From the manager: Thank you for a great review! :)

Liked On-site play area.
Location suitable for lovely scenic walks.
Fishing on-site.
Quiet.
Mostly clean facilities.
Convenient shop.
30 minute walk into Lydd town.

Disliked Small toilet/shower facilities.

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From the manager: Thanks for a great review :)

Liked Spacious pitch. Polite host.
Clean facilities.

Disliked None

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From the manager: Thanks for a great review :)

Liked Friendly staff, great facilities.

Disliked Nothing

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From the manager: Thanks for a great review :)

Liked Lovely site, facilities were clean and tidy. Staff were lovely. Use of fridge handy. Some good dog walks as well - great during the day!

Disliked Noise - it was so loud! We fully understand campsite noise, and such however, this really let a lovely campsite down.

Although on the website it says go karts are there on event days - the karts were going all weekend from before 0800 until the evening.

Additionally, the level of noise from the wedding they held, until late with the guests then leaving - not quietly - I might add.

On our final night; big Lorrie’s turned up as they were filming into the early hours and then leaving in the early hours.

The facilities were clean, the toilets were good - however they were being cleaned for nearly 2 hours. Whilst I appreciate cleaning takes time, there’s no other facilities to use..

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From the manager: Thank you for the positive comments about the site. Sorry we did not meet your expectations. I would like to address a couple of points. We are surrounded by a couple of businesses that are independent from us. A majority of our guests do not have an issue with either. Iv'e never know the Karts to start so early so not sure why that was the case this weekend. In reference to the filming, it was a small production and there were no lorries, only a couple of vans which are smaller than a motorhome and I had asked them to leave quietly and be respectful. We didn't have any other complaints about these. Cleaning does take a while at times and we want to keep our facilities clean for our guests, when the wardens are cleaning they do not shut the toilets and showers down, only the ones they are cleaning at the time so an alternative would be available such as the family room or disabled. Thank you for your comments though, where we can we will make changes.

Liked Super friendly staff. Useful shop. I think the closest you can camp to Dungeness so is great for visiting. Interesting area to walk/run/explore around the site- managed by Nature England with interesting birds/botany/wildlife. Useful for early morning dog walk. Plenty of dog poo bins. Managed to see the sun come up which was lovely and the site was super peaceful first thing in the morning. Facilities well maintained and very clean.

Disliked There is a venue on site that hosts events and it is next door to a go kart attraction so be aware that this is not a peaceful break style site. There was a private disco/party that was on all night we were there-so ear plugs were essential for sleep or just imagine you are at a festival! In some ways not all bad and did give the site a good atmosphere but may not suit everyone. Pitches are very close together and so privacy meant we didn't open the windows and doors on our tent as we had close neighbours on all four sides. Also queues at the toilet for the women as only two loos and 2 showers (although there was a separate family facility).

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From the manager: Thank you for taking the time to review and your lovely comments and feedback. The venue stops music at midnight so maybe it was another camper that had music on and was disrespecting the quite hours? They are not licensed to go on all night so definitely cant have been the venue. Hopefully we will see you again though :)