Skirlington Leisure Park

Liked Nice pool. Well maintained around the site. Pool nice. Gym was adequate a bit run down.

Disliked A bit run down on the touring area. But still a nice site. Sadly the fish and chip shop had shut and the shop did not have a lot of choice. I thought it had beach access and it did not.

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From the manager: Thank you for your lovely feedback. We're really pleased to hear that you enjoyed our swimming pool and found the park well maintained. It's also great to hear that you had an enjoyable stay overall.

We appreciate your comments regarding the touring area, gym and shop, and I will make sure these are shared with the relevant teams as we are always looking for ways to improve our facilities and guest experience.

We're sorry that the fish and chip shop was closed during your visit and that the shop selection was disappointing.

With regards to beach access, unfortunately, there is no direct beach access from the park, and we apologise if this was not clear when booking.

Thank you again for your feedback, and we hope to have the opportunity to welcome you back to Skirlington Coast in the future.

Liked No way to get on the beech. The toilets through the day where blocked ended up walking to another block to find there was no paper. Ended up soiling my self. My wife the same with the ladies toilets. No impressed as I was looking forward to this short holiday

Disliked Toilets cleaned more regularly

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From the manager: Thank you for taking the time to leave your feedback. We are really sorry to hear that your stay did not meet your expectations, particularly with regards to the condition of the toilet facilities.

We appreciate how frustrating and upsetting this must have been for both you and your wife, and this is certainly not the experience we want our guests to have.

Our toilet facilities are scheduled for regular cleaning, but we appreciate that we need to ensure they are maintained and stocked throughout the day as well. I will pass your comments on to our Cleaning and Housekeeping Managers so this can be reviewed.

We are also sorry to hear that you were unable to access the beach as you had hoped.

Thank you again for bringing this to our attention. We do take feedback seriously and use it to help us improve the experience we offer our guests.

Liked The location, entertainment facilities, swimming pool. Great pitch size!

Disliked The toilet/shower facilities near the touring pitches. They were very dated, cold, dark and the smell from the drains was awful.
No toilet roll in the men’s facilities.
I went for a shower one morning and it was freezing in there, not great in October! I used the shower in the caravan the next morning as it was unbearable!
The electric went out for about 3/4 hours one afternoon, no communication about it and when I went to reception I was just told they are looking at it but no apology.
Given all the upgrades of the park, it’s a real shame to see that no money has been invested in the toilet facilities.

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From the manager: Thank you for taking the time to leave us your feedback.

We are really pleased to hear that you enjoyed our location, entertainment facilities, swimming pool and the generous size of your touring pitch. It is always lovely to hear what guests have enjoyed during their stay.

However, I am genuinely sorry to hear about your experience with the touring toilet and shower facilities. We appreciate that these facilities are an important part of your holiday, particularly for our touring guests, and I completely understand your disappointment with the condition, temperature and cleanliness you have described.

Your comments regarding the lack of toilet roll, the cold shower facilities and the unpleasant drain smells have been noted and will be passed to the relevant teams for investigation and action.

I am also sorry about the power outage and, more importantly, the lack of communication and customer care you experienced when you approached Reception. Even when an issue is outside our immediate control, we should always keep our guests informed and make sure they feel supported. I apologise that this did not happen on this occasion.

We are continuing to invest in and improve Skirlington Coast, and I appreciate your comments regarding the touring facilities. Feedback such as yours helps us understand where further improvements are needed.

Thank you again for your honest feedback. I hope we have the opportunity to welcome you back and provide you with a much better experience next time.

Liked It was nice but not alot going on

Disliked Bingo would of be nice but not enough people

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From the manager: Thank you for taking the time to leave us your feedback.

We are pleased to hear that you had a nice stay with us, although I am sorry you felt there wasn't quite enough going on during your visit.

We appreciate your comments regarding bingo. Our entertainment programme does vary throughout the season, and unfortunately, some activities can be difficult to run when guest numbers are lower.

We are always looking at ways to improve our entertainment offering and provide something for everyone to enjoy.

We hope to welcome you back to Skirlington Coast again soon, hopefully during one of our busier periods when there is a little more happening around the park!

Liked The bar was OK, stafg friendly and helpful. Good facilities for kids.

Disliked The touring site was not worth £32 per night. No hot water in the shower block near our pitch. Toilet block and pot wash grubby. Unable to wash the toilet cassette in the disposal area. Dog fouling!!!

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From the manager: Thank you for taking the time to share your feedback.

We are pleased to hear that you found our bar team friendly and helpful and that the facilities for children were enjoyed during your stay.

However, I am sorry that several aspects of your touring experience did not meet expectations. We certainly want our touring guests to feel that they are getting good value for money, and I appreciate your comments regarding the shower block, toilets and washing-up facilities.

Having no hot water in the shower block is certainly not the experience we want our guests to have, and I will ensure this is passed to our maintenance team to investigate. We will also ask our housekeeping team to review the cleanliness of the toilet and pot-wash facilities.

Your comments regarding the chemical disposal point and the issue with dog fouling have also been noted. We appreciate how important it is to maintain clean, hygienic and welcoming facilities across the touring area.

Thank you again for bringing these matters to our attention. Your feedback is important to us as we continue to make improvements across Skirlington Coast.

We hope we have the opportunity to welcome you back and provide you with a much better experience next time.

Liked Lovely location with excellent facilities including swimming pools.
Nice pitches, very clean and spacious toilet block.
Fish and chip shop onsite was a real bonus as was the access to the markets Saturday and Sunday.
Our electricity went off and when reported to reception a maintenance man came immediately and sorted it out within 2 minutes.
Brilliant weather and will definitely be returning.

Disliked Nothing

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From the manager: We are delighted to hear that you enjoyed your stay at Skirlington Coast and made the most of our facilities, swimming pools and spacious pitches.

It's great to hear that you found the toilet facilities clean and enjoyed the added bonus of our fish and chip shop and the local markets.

I am also really pleased that our maintenance team were able to respond so quickly and get your electricity back up and running within minutes. I will be sure to pass on your feedback to the team.

Thank you again for your kind words. We are thrilled to hear you will be returning and look forward to welcoming you back for another fantastic stay!

Liked Beautiful place very peaceful very welcoming people and workers lots to do for children lovely pub restaurant for adults clean and tidy will be visiting lots more in my caravan

Disliked On site shop could be left open a little longer but not a biggy

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From the manager: Thank you so much for your lovely review!

We are delighted to hear how much you enjoyed your stay at Skirlington Coast and that you found the park peaceful, welcoming and well maintained.

It is fantastic to hear that you enjoyed the facilities for children and our pub and restaurant. I will also make sure your kind comments are passed on to the team, as feedback like this really does make a difference.

Thank you for your suggestion regarding the shop opening hours. We appreciate all feedback and will certainly take this into consideration when reviewing our opening times.

We are especially pleased to hear that you are planning to visit us regularly with your caravan. We look forward to welcoming you back time and time again!

Liked Site was clean and well maintained.
Had everything we required and was fairly quiet too

Disliked Chip shop was not open

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From the manager: Thank you for taking the time to leave us a review.

We are pleased to hear that you found Skirlington Coast clean, well maintained and that you had everything you needed for an enjoyable and peaceful stay.

I am sorry that our fish and chip shop was not open during your visit. We appreciate that having this facility available can make a real difference to your holiday, and I apologise for any disappointment caused.

Thank you again for your feedback. We hope to welcome you back to Skirlington Coast again soon!

Liked N/a

Disliked N/a

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Liked Lovely clean caravan park, only stayed for 2 days but found meals and entertainment very good. Will definitely be back

Disliked Nothing

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From the manager: Thank you for taking the time to leave us such a lovely review.

We are delighted to hear that you enjoyed your stay at Skirlington Coast, even if it was only for a couple of days!

It's fantastic to hear that you enjoyed the meals and entertainment and found the park clean and welcoming.

We are especially pleased to hear that you will be returning. We look forward to welcoming you back for another great stay, hopefully for a little longer next time!