The Valley

Camping and touring

Admission

• At least one of the party members must be aged 18 or over.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• Please pick any available pitch on arrival.
• There is no reception at this site. Please check in at the Contactless Checkin instead.

Changes to your holiday

• Changes cannot be made once you have booked.

Dogs

• Dogs must be kept on leads and supervised at all times.
• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

Extras

• Motorbike(s) can be brought instead of the car(s) included.

General

• BBQ's are not permitted.
• Bookings are nominative and non-transferable.
• Bookings must not be for more than 21 consecutive nights.
• Please note that the toilet/shower facilities are unisex.
• Public areas are non-smoking.
• Quiet hours must be respected between 10 p.m. and 7:30 a.m..
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The restaurant is open between 28/07 and 01/09.
• The site is not liable for any refund in the event of force majeure.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Pitches

• Minimum spacing of 6 metres between pitches.

Reception

• There is no reception on-site: on arrival please contact the number provided on your booking confirmation.

Safety

• Guests are advised to bring a good quality torch with them as parts of the site are unlit.
• No charcoal barbecues allowed.
• Open fires are prohibited.
• Swimming in the lake is not allowed.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
• Continental touring caravans (caravans built with the passenger door on the right-hand side) are not permitted.
• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.

Visitors

• Visitors must leave the premises by 9 p.m..