Camping at West Midlands Showground

Liked The pitches are very well kept and importantly flat. It was really easy to check in and we were shown around with ease. Showers were not warm on first inspection but the site manager knocked on to say he had fixed it. We really enjoyed our stay, so close to the town centre.

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Liked Nothing

Disliked There was no reception. We were told that the toilets were being worked on so there was a porta style system of 4 toilets and showers. These were filthy and freezing cold. It is January and the heating was not on how we were expected to have a shower in such conditions is beyond me.

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From the manager: We are sorry you didnt have an enjoyable stay - although we are a litle confused as the review above this one and below it all commented on how well the shower facilities were , yes we became aware of an issue as reported but was soon easily rectified (this after a minus 7 degree night) - we dont encourage people to use the static facilities this time of year and all our customers are encouraged to use the £40k bespoke shower and toilet facility, we are not a campsite, but a Showground with some facilities as described in our details, but all our guests are welcomed with a welcome pack and a number that can be contacted should there be any problems.

You were in fact welcome by myself who explained everything to you on your arrival, it is always disapointing when we provide all the information to our guests, who then only see fit to "eat the full course then complain afterwards", we belive we provide excelent value for money considering our location to Shrewsbury, but if you are looking for 3 - 5 star then we are not your campsite, but with avery high customer return rate, we must be doing something right.

For Clarity

After commission you paid us £59.50
After cost of sales at an industry standard of 35%
That leaves us with £38.68 divided by 2 nights is £19.34 divided by 2 people is £9.67 per person per night.

Liked Clean hot showers, short walk along the river into town centre, lots of lovely independent shops, bars, restaurants and a lovely market hall

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Liked Pitch with water/electric and elsan point nearby.
Level ground.
Location to town.

Disliked Toilet/showers had nothing to dry hands on. Very cold as rads not on.
Need toilet brushes.

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Liked The space we had and location to Shrewsbury

Disliked The place, the facilities were awful, the buildings on site were derelict and the price

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From the manager: We are really dispointed with this comment - I spoke to you and your daughter insisted on parking on the grass miles away from the facilities, despite my best efforts to encourage you to move to a better spot and not on the grass in the mud !

We are a Showground that is over 150 years old with historic buildings - I guess you didnt use the £40k bespoke shower and toilet facility.

Liked The proximity to Shrewsbury town center - easy walking distance.
Spacious site.
Warm welcome.

Disliked Basic shower facilities.

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Liked Great location. 15 min walk to centre
Basic facilities but wouldnt put me off staying again.

Disliked Radiators not on in toilets so was cold when going for a shower. A mat /wooden mat to stand on when you come out of the shower would be good

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Liked close walk into Shrewsbury Town.

Disliked we were informed on arrival that the site had plumbing . You should have been notified and we should have been ininformed BEFORE travel.

We only had a temporary portacabin shower and toilet block, normally ok, but no heating inside, radiators were there, but were stone cold. No washing of hands facility after using toilet ( not good ) Not enough ventilation, everything steamed up, floors became slippy and wet, not good when you are trying to get dried after shower. No washing up facility with hot water. Cost us £82 for 2 nights. On this occasion, not value for the money paid. whether we use Pitch up again remains to be seen, at the moment , probably not. Mr Henry Green

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From the manager: We have no idea what you are talking about plumbing ! The temporary portacabin is a £40k bespoke toilet and shower facilty that we can move out of the way of the mutiple flooding events we have.

No hand Washing facilities? Is really confusing to us, situated right next to the toilet is a large hand basin with hot and cold running water, Perhaps we should reccomend a visit to a well known opticians, we have, so there was no need to use capital letters as we can read your review perfectly well.

We have a wash up area as detailed in your welcome pack that has hot running water.
There is a window in each of the Shower and toilet cubicles that can vent the area easily - once the Shower is on the commen complaint that it is too warm .

As detailed above with our costs it works to be around £9.50 per adult night stay which we belive is very good value for money, Pitch up take 15% commision on booking so the facility has nothing to do with them.

Liked Well spaced, clean, toilets/showers clean with plenty hot water

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Liked A short walk into town and a cheap taxi ride back. Water and electric hook up on the pitch. Would visit again as the site is very convenient for access to the town

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