Sycamore Lakes Touring Site

Liked Staff very friendly & helpful, site is immaculate, food & service at the restaurant excellent

Disliked No fault of the site, but parents need to take responsibility for their children-crashing into our tent on electric bikes, throwing rubbish into & around the duck pond. The site has no play area, so they need to be entertained at the many attractions (beach, arcades etc) in the area

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Liked We don't liked at all. People are horrible around the pich

Disliked Very disappointed. Was talking on the phone before ours visit, we did ask for pitch beside fishing lake , they agreed but when we arrived they said that its no pitches near the fishing lakes at all . They give us a pitch near decorative lake, that you not aloud to fish. Also they ask us pay for fishing, but was nothing saying on the website and nothing said when we talk with them at arrived time. People around us was horrible to us, was coming in our pitch area and checking or we doing something wrong. Also when we was walking with dog and a child around small lake , people beside lake don't let us pased, men was looking to us and don't want to move , after we pass from his site , he make horrible comment. I was camping a lot of places but nothing like here. Feels like they all racists, was very unpleasant. Never , never again.....

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Liked Toilet/shower blocks were very clean. The pitch was close to the blocks. Very peaceful and quiet.

Disliked Could do with some plug sockets in the shower blocks.
A little on-site shop would be beneficial.
Even though I paid for the WiFi, it didn’t work :-(

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Liked Plenty of room for tent and car. Facilities very good.
My two children were very happy on site.
Would certainly recommend the site.

Disliked Nothing really.

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Liked Lovely site the food in restaurants was very good.
The site staff were very helpful.

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Liked Everything the welcome from the ladys on reception above and beyond the concensus staff in the lakes resteraunt the safe welcoming vibe all round our pitch was fabulous view of one of the lakes

Disliked Nothing to not like

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Liked Friendly staff and good location

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Liked Convenient access to get to Skegness. Spacious pitch. Friendly reception. Nice restaurant and bar area (but have to sit outside with dogs).

Disliked The toilet block (only one for the whole site) seemed tired and was constantly messy/ dirty lacking toilet roll. The bins were over flowing. There was goose mess was everywhere (can’t be helped) No barrier to get on or off site so anyone could come and go as they pleased. Noise from the neighbouring camp site ran late in to sat evening. Not having a dog walking field or somewhere to exercise off lead and we only found one dog poo bin down by reception. Electric is £20 deposit not an issue as you get this back, we’ve used pre paid cards before but others sites give you your rebate on electricity not used, this site didn’t so assume they pocket the difference. Clearly set up for fishing, statics and seasonal pitches.

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From the manager: Thanks for taking the time to submit a review of our site and mentioning how friendly the staff were etc.
However I feel I feel that it is only right to address the negative side of your review if I may.
The restaurant does in fact allow dogs, there are designated tables just inside the restaurant and of course they are allowed outside on the veranda.
Our staff work very hard to keep our amenity block clean and tidy and are cleaned twice daily, unfortunately we occasionally find that some of our guests do take toilet rolls with them when they leave and do not always leave the amenities as they find them.
The noise from the neighbouring camp has been addressed and it was unfortunate that this happened on the weekend you were here am afraid.
We are a wild life friendly site so the goose mess will happen!
We also do not advertise having a dog walk where dogs can be exercised off the lead so am unsure why your expectations were that there would be one? There are dog poo bins at reception and two more on the touring site, maybe you missed them.
The barrier was unfortunately down for repair which is currently being addressed
We do inform guests on arrival that money for electric not used will not be refunded and to monitor the usage as you go I can assure you that this rule is not in place for the site to ' pocket the money'
We are a fishing site and we do have privately owned statics and seasonal pitches, however we are not set up exclusively for those, in fact we have tourers and tent owners who return regularly and are highly satisfied with the services we provide in fact we recently received an award for the highest reviews from Pitch Up themselves.
Maybe our site is not designed for your needs, we wish you well in finding one that does.
Thanks again for your review.

Liked Beautiful

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Liked Everything perfect no complaints . Even in the bar if u wasn’t having a meal u was still made welcome . Bus stop outside to take u to Skegness perfect .

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