Billing Aquadrome

喜欢 Everything. We cant stop coming back. 3rd time in 4 months. See you next season

不喜欢 The weather 🤣🤣

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喜欢 The site was very quiet, though it would probably be busy at other times of year

不喜欢 The water in the showers went off very quickly

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来自经理: Thank you for taking the time to share your feedback.

We’re pleased you were able to enjoy a quieter stay with us. Regarding the showers, the water is set to run for a shorter period before needing to be pressed again. This is part of our efforts to reduce unnecessary water usage and be more mindful of the environment.

We appreciate that this may take a little getting used to, but doing our bit to save water and look after our environment really is in our nature.

Thank you again for your feedback, and we hope to welcome you back for another stay in the future.

喜欢 Peaceful

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来自经理: Full marks and peaceful what more could we ask for!

We’re so pleased you enjoyed the peace and tranquillity during your stay. Creating a place where our guests can switch off, relax and simply enjoy their holiday really is in our nature!

Thank you for the fantastic full marks. We hope to welcome you back for another peaceful and relaxing getaway very soon!

喜欢 The pod was cosy in a beautiful spot for fishing brilliant shower everything u need on sight i imagine in summer it being even more brilliant staff friendly

不喜欢 Spiders gone 🤣🤣🤣

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来自经理: What a lovely review thank you!

We’re so pleased you found the pod cosy and enjoyed its beautiful location especially being in such a great spot for a bit of fishing! It’s also wonderful to hear you enjoyed the facilities and found our team friendly and welcoming. Creating those relaxing little getaways really is in our nature!

As for the spiders… we’ll have a word and remind them they weren’t included in the booking!

We’d love to welcome you back in the summer to experience even more of what the park has to offer!

喜欢 Great showers and toilet blocks. Used the shop which was sufficient. Clean and tidy site. Didn’t use ‘The Venue’ but I’m sure it’s lots of fun for families. Easy to access from main roads running through Northampton.

不喜欢 Lots of kids cycling about in the dark with no lights which seemed unsafe as cars and vans were still driving about. Some noise late at night from chavs yelling at their mates. Could do with staff enforcement of good conduct amongst visitors.

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来自经理: Thank you for sharing your feedback with us!

We’re really pleased to hear that you found the site clean and tidy, enjoyed the shower and toilet facilities and found our onsite shop handy during your stay. Being easily accessible while still providing somewhere to relax and enjoy a break really is in our nature!

We do appreciate your comments regarding children cycling after dark without lights, and we completely understand your concerns around safety with vehicles moving around the park. We would always encourage everyone to be mindful of other guests and to enjoy the park safely and responsibly.

We’re also sorry that you experienced some late-night noise. We expect all our guests to be respectful of others, particularly during quieter hours, and our team and Security are there to assist when issues are reported.

Hopefully next time you’ll get the chance to pop into The Venue and join in some of the fun too!

Thank you again for your balanced feedback, and we hope to welcome you back.

喜欢 Water was hot, showers and toilets clean. Staff helpful and friendly.

不喜欢 More gravel in between pitches.

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来自经理: Thank you so much for taking the time to leave us your feedback. We’re really pleased to hear you enjoyed your stay, especially the lovely hot showers and clean facilities, and it’s great to know our team made you feel welcome.

We’ve also taken on board your comment about having more gravel between the pitches. We know those little details can make a real difference when you’re touring, so it’s useful to hear what would make your stay even better.

We’re really glad you had a good experience with us it’s in our nature to listen to our guests and keep looking for ways to improve.

We’d love to welcome you back for another stay!

喜欢 Great place super service people working are very nice and helpful I recommend to everyone a great place to relax

不喜欢 I wouldn't change anything

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来自经理: What a lovely review thank you so much!

We’re delighted to hear you had such a great stay and found our team so friendly, helpful and welcoming. Helping our guests switch off, relax and enjoy those all-important holiday moments really is in our nature!
And “I wouldn’t change anything” now that’s music to our ears!
Thank you for the fantastic recommendation. We hope to welcome you back for more relaxing days, happy memories and holiday vibes very soon!

喜欢 Great site and facilities. This was a return visit to go on the train again with the children. We were in a caravan and friends in a tent - our pitches were far apart. We didn’t use l an wifi as there is 5g signal across the whole site. Good walks to the lakes surrounding the site.

不喜欢 The waste water points were blocked and in deep of a clean.

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来自经理: Thank you so much for your lovely review and for returning to visit us again!

We’re delighted you enjoyed the park, the facilities, the beautiful walks around our lakes and, of course, another trip on the train with the children!
And we’re absolutely loving your photos of the sky what fantastic shots!

We will always do our very best to place friends and family as close together as possible; however, this can never be guaranteed and will depend on availability and pitch allocation at the time of your stay.

We’ve also taken your comments regarding the waste-water points on board and appreciate you bringing this to our attention.
We hope to welcome you all back for another family adventure soon!

It’s in our nature.

喜欢 Polite staff at the main gate and pitch area.
Appreciated that the new owners were looking to spend on the site to develop it.

不喜欢 We were on our way back from the South Coast and called to see if this site would be good for visiting with our four grandkids.
Our designated pitch still had rubbish in the area that the previous occupant hadn't cleaned, so it is clear that the staff didn't check it.
The chemical toilet area was horrendous.
No hose to allow for rinsing out.
The disposal sink was totally inadequate.
Stunk to high heaven.
This whole area needs replacing.
The toilet block had no toilet brushes; my wife and I visited 5-6 cubicles to find a clean toilet with toilet roll.
Suggest a visit to a Caravan and Motorhome site to see how it is done correctly.
Kids weaving in between pitches with bikes and electric scooters.
The camping area had wooden posts and rails to define the area; this would be good for the other areas to stop the cycling between vans.
Allowing kids on the pump cycle track without helmets.
The 10 pm to 8 am noise policy was not enforced.
The occupant on the pitch next to me was in the car, with windows open, playing music at full volume; I had to engage with them to stop it.
We stayed the first night, then left.
We will not be returning.

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来自经理: Thank you for taking the time to leave such detailed feedback.

We’re pleased to hear that you found our team at the main gate and touring area polite and welcoming, and that you recognise the investment being made to develop and improve the park.
We are, however, sorry to hear that several areas of your stay did not meet the standards we expect. Your comments regarding the condition of your pitch, chemical disposal area, toilet facilities and general cleanliness have been noted and will be shared with the relevant park teams.

We would also like to clarify that e-scooters are not permitted on our park. Where our team members observe them being used, guests will be challenged and reminded of our park rules.
We also have low-noise/quiet times in place, which all guests are made aware of. Where excessive noise is observed or reported, our Security Team will speak with the guests concerned and remind them of the expected behaviour.

We genuinely appreciate you taking the time to highlight these areas. Feedback like yours helps us understand where improvements are needed and where we need to do better.
We’re disappointed that you chose to leave after your first night, but thank you for sharing your experience with us.

It’s in our nature.

喜欢 Our pitch was close to the shower block as requested

不喜欢 The toilets were dirty a few times I went in them, sometimes there was no loo roll in some of the toilets,

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来自经理: Thank you so much for taking the time to leave us your feedback, and we’re loving your pictures it’s always lovely to see the park through our guests’ eyes!

We’re pleased we were able to accommodate your request for a pitch close to the shower block and that this worked well for you.

We’re sorry, though, to hear about the cleanliness of the toilets and the occasions when toilet roll wasn’t available. That’s certainly not what we want for our guests, and we’ll pass your comments on to the team so we can look at keeping on top of the facilities throughout the day.

Thanks again for your honest feedback. It’s in our nature to listen, learn and keep improving, and we hope to welcome you back again.