Liked Absolutely beautiful space. Lovely animals and Adele the owner has a beautiful poodle called Bunty who visits for cuddles and food. Adele is very friendly and helpful. I really love this site, it’s so laid back. Park anywhere,no arrival times, no departure times, no size restrictions and Firepits allowed!!!! My wife and I will definitely visit again. Thanks Adele and thanks for all your help!!

Disliked A little bit of road noise is all I could say that’s negative but obviously there is nothing that can be done about that

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Liked Restaurant is lovely Upkeep of pitches is immaculate Hedges and flowers all lovely High quality fixtures and fittings

Disliked Smell of chemicals near toilet block Gravel makes my wheelchair impossible Road noise is loud Wifi not great Stayed at pitch next to river but you cannot see it due to vegetation

Recommend to friends Visit again

Liked Beautiful park. Lots of touring caravans with no one in them so this day was really quiet which we loved. Friday and Saturday there were a few people. This is mid September. The staff at Coole fisheries are amazing. Answered enquiries immediately via messenger. Food amazing and bar and grounds so pretty and vast.

Disliked No one at the shop or reception so have to phone for any enquiries like password to wifi. No one about to help. Snack van never opened as specified either. I did email to ask but no one answered. Disabled shower is useless. Too small for my carer to help me and seat out of shower not inside which is pointless.Shower comes on for a few seconds so impossible to wash plus no removable shower head. Disabled toilet is ok I guess but barely. The worst thing which is common but such a problem for wheelchairs is that it’s impossible to get across. I managed to get across the grass and some empty caravan pitches at the fishery and make it to the pub but never got to see the lakes. There’s also a grass section in the middle so children congregate and play games and squeal which drove me mad For £42 a night I would have expected better customer service and better facilities for disabled people

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From the manager: Thank you for your review Kaz I'm Sharon the owner I'm also the one who answered you back on messenger about the bar opening times. My number is on the website and office door so customers can ring at anytime. Unfortunately our wardens retired a couple of weeks ago so its only me running both sunnyside and coole acres fishery as the same business . Phill was helping me out he's very polite and try's to help as much as he can.. I'm so sorry that you disliked your stay with us but at least you likes the fishery side... We do not have the catering van anymore only the bar and café and you enjoyed the food there. In regards to the hard standing unfortunately that's what our local authority's passed us for so out of my control We are a family site so would expect for kids to be playing around. Hope you try us again in the future xx