Widemouth Bay Caravan Park

Services close

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The location

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The three entertainment girls. They were absolutely amazing.

The first day our friends little girl was bitten by a dog. Luckily not biting her but puncturing her jumper. The manager was great but it affected the first day of the holiday and now little one is nervous of dogs.
She then slipped down wet steps leaving a Nasty whelp on her lower back. , no slippery step sign around but the steps were painted. Could do with a slippery when wet sign. They were so slippy.
My son caught his toe on a loose tile but we could not inform the lifeguard because he was afraid for his life apparently.
The lifeguard on duty the day before was great he let the kids use inflatables and scored Thier dives out of 10! The next day, the lifeguard seemed to have it in for us. The kids were doing what they done the day before, the lifeguard informed us it wasn't on. We tried explaining we were allowed to do it the day before. He was having none of it. My friend put his daughter on his shoulders and walked with her. He was told he wasn't allowed to do it.
My son stepped off of the pool(no jump. No dive) he was approached by the lifeguard again to be told one more time he's out. My husband was sat a foot away. The lifeguard then walked back to his chair and kept looking over smirking as if it was a game. My husband got up went to the lifeguard told him what he thought then left with my son.
I went to complain to be told he was right in what he was doing. I tried to explain its confusing for the children etc. But the receptionist was having none of it.
I then went to get the kids from the pool, then met my husband outside of reception and waited for our friends to come out.
I took the girls to the toilet and when coming out spotted the manager and receptionist by the front door. It went very quiet when I walked past. That's extremely unprofessional. We should have been spoken about in private not in the entertainment room.

The manager came to us and said she wasn't accepting acts of threatening behaviour towards her staff, the lifeguard was scared to walk to his car incase he was attacked!! Were not monsters. Nothing like that happened. The lifeguard was bullying the children. Even a different holidaymaker said he was out of order.
We explained the kids were confused being allowed to do something one day and not the next. Give the manager her due she said she will make sure they all sing from the same song sheet in future. It's just a pity we won't be returning to see if it's happened!

The park as a whole is run down, it needs a good tidy up!
The roads could do with redoing.
The showers were filthy.
The toilets were dirty.
The pool is falling apart. We actually seen the lifeguard in the pool resticking tiles back down.

I know they're coming to the end of the season even had staff at the bar counting down the hours til close but they finish on the 31st. It seemed they'd already switched off. 😐

Thanks to the stripeys though they made the holiday!

Liked that there was a clubhouse,ship and pool and that the staff were lovely. The facilities were spotless.

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Good site good staff good facilities

Not close enough to beach

Facilities, staff, pitches, location.

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A great site. Toilets are clean and tidy and showers instant hot water everytime. The views from the campervan area are stunning. The entertainment venue is 1st class as are all the site amenities. Will certainly be coming back.

Nothing

A great place to stay and relax, it was quiet and peaceful, the staff were very friendly and helpful, with a good knowledge of the area and things to do.
My daughter loved the pool, getting her back out was a nightmare.
The caravan was very clean and welcoming,
We really enjoyed our stay, I would definitely stay there again, great value for money..

The only thing I could say that wasn't good was the mobile reception, and no WiFi in the caravan.

Great location and very well looked after

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Friendliness, efficiency of staff, cleanliness, pitch and putt, shop well stocked

Hills!