Forest Oak Farm

Camping and touring

Changes to your holiday

• Bookings cannot be amended within 7 day(s) of arrival.

Admission

• Admission is only permitted after registering at reception.
• At least one of the party members must be aged 18 or over.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• There is no reception at this park. Please check-in at the Call the phone number provided at the Check In Point once you have parked in the reception layby. Staff will then come and book you in. instead.
• Units will be allocated on arrival.

Dogs

• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leashes and supervised at all times.

Extras

• Motorcycle(s) can be brought instead of the car(s) included.

General

• Bookings are nominative and non-transferable.
• Bookings for tent pitches must not be for more than 7 consecutive nights.
• Bookings must not be for more than 14 consecutive nights.
• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Public areas are non-smoking.
• Quiet hours must be respected between 10 p.m. and 7 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.
• The fishing lakes are stocked with bream, rudd, roach, perch, tench, crucian carp.
• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.
• The park is not liable for any refund in the event of force majeure.
• This campground/park does have a catch-and-return fishing policy in place.

Occupancy

• Group bookings of 3 or more units (e.g. tent, caravan, RV or accommodation hire) traveling together are not permitted via Pitchup.com.
• Group bookings of 5 or more adults are not permitted (couples and immediate family members excepted).
• No bachelor/bachelorette parties permitted via Pitchup.com.
• Single-sex bookings of 5 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.

Reception

• Reception is unmanned after 7 p.m.. Please inform the park while on your way there should you expect to arrive after this time so that the team can provide information about your unit/site.
• There is no reception building on-site: on arrival please contact the number provided on your booking confirmation.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• Guests are advised to bring a good quality flashlight with them as parts of the park are unlit.
• Open fires are prohibited.
• Please do not touch or feed the animals.
• Swimming in the lake is not allowed.

Sites

• A cable measuring at least 15 metres is needed for the electric hook-ups.
• Minimum spacing of 3 metres between pitches.
• Please note, pup tents are to be used for storage purposes only. Guests may not use them for sleeping.
• Units should not be left unoccupied unless previously agreed with the management. Please speak to reception when the need arises, a fee may be charged for unsupervised units.
• You must follow management instructions when setting up your tent/rig and related equipment.

Vehicles

• No vehicle movement between 10:30 p.m. and 7 a.m..
• Only one car is to be parked at the site. Extra vehicles must be parked in the designated area.
• The car is only included in the rate if you are traveling with a camper, trailer tent or tent. Cars are not permitted when traveling with a motorhome/RV.
• The charging of electric vehicles is not permitted on site.
• Units longer than 10 metres are not allowed.

Visitors

• Visitors must leave the premises by 7 p.m..
• Visitors must register at reception and pay their fee.