Holme Pierrepont Country Park

Liked Good facilities plenty of space around pitches all round good experience, really enjoyed my stay.

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From the manager: Dear Guest
Thank you very much for your kind feedback.
We're delighted to hear that you enjoyed your stay with us and that you found the facilities to be good and the pitches spacious. It's always wonderful to receive such positive comments, and we're pleased that you had an all-round enjoyable experience.
We really appreciate you taking the time to share your thoughts and hope to welcome you back to Holme Pierrepont again soon.
kind Regards

Liked Nice site with ok facilities. Toddler especially enjoyed being pitched near the park.

Disliked Very noisy site from surrounding areas.

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From the manager: Dear Guest
Thank you for taking the time to leave us a review.
We're delighted to hear that you enjoyed your stay and that your toddler particularly enjoyed being pitched near the play park. It's always great to know that our younger visitors have had a good time!
We also appreciate your comments regarding the noise from the surrounding area. As we're located close to a variety of sporting and recreational facilities, there can occasionally be some noise beyond our control. However, we do understand that peace and quiet are important to many of our guests, and we value your feedback.
Thank you again for your review, and we hope to welcome you and your family back again in the future.
Kind Regards

Liked Easy to access,near toilets and shower are available, staff were really helpful putting our 2 groups in same area next to eachother.well inform us before our arrival through emails,easy book...

Disliked N/A

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From the manager: Dear Guest
Thank you very much for your lovely feedback.
We’re really pleased to hear that you found the site easy to access and that the facilities, including the toilets and showers, met your needs. It’s also great to know our team were able to place your two groups together as requested and help make your stay more comfortable.
We’re especially glad the communication prior to your arrival made the booking process smooth and straightforward for you, as we always aim to keep things as easy and clear as possible.
Thank you again for taking the time to share your comments. We hope to welcome you back to Holme Pierrepont again soon.
Kind regards,

Liked Great area, plenty of facilities, friendly staff, literally over the road from the water sports centre for a nice walk or if you were staying for sports. Listing on pitchup states no Tentboxes but site confirmed we could stay under a tent booking

Disliked Some loud moments late at night and again around 4:30 in the morning. Some showers/taps not working.

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From the manager: Dear Guest
Thank you very much for taking the time to share your feedback.
We’re really pleased to hear that you enjoyed the location, the facilities, and that you found our team friendly and helpful. It’s great to know the proximity to the water sports centre worked well for you and added to your stay.
We also appreciate your comments regarding the booking information for TentBox stays. Thank you for highlighting this, as it’s really useful for us to ensure our listings remain clear and up to date.
I’m sorry to hear that your stay was affected by noise at certain times during the night, as well as issues with some of the showers and taps. This is certainly not the standard we aim to provide, and your feedback will be passed on to the relevant teams so we can look into this further and make improvements where needed.
Thank you again for your comments, and we hope to have the opportunity to welcome you back for a more restful stay in the future.
Kind regards

Liked Second time staying to access NWC racing regatta and needed a good nights sleep

We like:
Self check in
Spacious
Grass is cut short and cleared
Map of site provided for check in
Good night sleep
9.30pm noise reduction aka quiet site
Onsite washing machines
Raised BBQ

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From the manager: Dear Guest
Thank you very much for your lovely feedback.
We’re delighted to hear that this was your second stay with us and that Rafters continues to be a convenient and comfortable base for your visits to the National Water Sports Centre regatta. It’s great to know the self check-in process, spacious layout, site maintenance, and facilities all helped make your stay smooth and enjoyable.
We’re especially pleased that you were able to get a good night’s sleep and found the quiet hours helpful, as well as making use of the on-site washing machines and other facilities. It’s also great to hear that the cabin worked well for your needs, including the showers and wash-up areas, and that the well-kept grass helped make packing up easier.
Thank you again for your continued support and for choosing to stay with us. We really appreciate your feedback and look forward to welcoming you back again next year.
Kind regards

Liked Needs to be later than 10 am check out!!

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From the manager: Dear Guest
Thank you for taking the time to leave your feedback.
We really appreciate your comment regarding check-out time. This is something we are currently reviewing, and we are actively looking at the possibility of moving our check-out time to 11:00am to better suit our guests and improve the overall experience.
Feedback like yours is very helpful in shaping these decisions, so thank you for raising it.
We hope to welcome you back to Holme Pierrepont again soon.
Kind regards

Liked Proximity to Nottingham and Wollaton Hall (our venue), easy availability of Uber rides

Disliked Site had several travellers staying that weekend, felt very insecure and intimidating. Travellers driving around the site all evening, difficult to relax.

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From the manager: Dear Guest
Thank you for taking the time to provide your feedback.
We are very sorry to hear about the experience you had whilst staying on site. Unfortunately, we are aware of the travellers currently on site and understand the impact this has had on some of our guests' stays.
Please be assured that we are actively pursuing all available legal avenues to resolve the situation, including working with the relevant authorities and legal representatives. This is certainly not the experience we want for our guests, and we sincerely apologise for the inconvenience and disappointment caused.
We truly value your custom and hope that this situation will not put you off visiting us again in the future. We are committed to restoring the peaceful and enjoyable environment that our guests have come to expect from us.
Thank you again for your understanding and feedback.

Liked Still a lovely place just a shame about the travellers who made themself at home.

Disliked The traveller children were very rude wanting to fight our children and throwing things and taking what they want from shop.

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From the manager: Dear Guest
Thank you for taking the time to share your feedback.
We’re really pleased to hear that you still feel Holme Pierrepont is a lovely place to visit, although we are very sorry to hear about the experience you described during your stay. This is absolutely not the standard of behaviour we expect on site, and we understand how upsetting and disruptive this must have been for you and your family.
Please be assured that we are aware of the situation on site and are taking appropriate steps to address it through the relevant channels. The safety, comfort and enjoyment of all our guests is extremely important to us, and we are sorry that this was impacted during your visit.
Thank you again for your comments and for bringing this to our attention. We do hope that this experience will not deter you from visiting us again in the future, so you can enjoy the site as it is intended to be.
Kind regards

Liked The location, the white water course, ease of getting on the site, the showers and toilets and the communication from the staff. Great value for money.

Disliked Nothing

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From the manager: Dear Guest

Thank you very much for your kind feedback.
We’re delighted to hear that you enjoyed your stay and that the location, white water course, and overall ease of access to the site all contributed to a great experience for you. It’s also wonderful to know that you found the shower and toilet facilities to be good, and that our communication helped make your visit smooth and straightforward.
We really appreciate your comments about value for money and are especially pleased to hear that you had nothing negative to add.
Thank you again for taking the time to share your thoughts, and we hope to welcome you back to Holme Pierrepont again soon.
Kind regards

Liked Didn’t have the hassle of putting up a tent. Spacious could fit more than 3 people in it if needed. Easy to access hassle free auto check in

Disliked Could do with a baby change. Plenty of space in the disabled toilet for a free standing one.

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From the manager: Dear [Guest Name],

Dear Guest
Thank you very much for your lovely feedback.
We’re really pleased to hear that you found the accommodation spacious, easy to access, and that the auto check-in process made your arrival hassle-free. It’s great to know this worked well for your stay and made things more convenient for you.
We also appreciate your suggestion regarding baby changing facilities. Feedback like this is really valuable to us, and we will certainly take your comments on board when reviewing our facilities, including the potential for a free-standing unit in the disabled toilet as you suggested.
Thank you again for taking the time to share your thoughts, and we hope to welcome you back to Holme Pierrepont again in the future.
Kind regards