Monkey Tree Holiday Park

Μου άρεσε Our pitch was one of the better locations on the site but my sons pitch was a disgrace,hemmed in like cattle.

Δεν μου άρεσε Constant banging of loud music across the whole site all day and we were furthest away from amenities. The poor availability of the swimming slots for our grandchildren.

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Μου άρεσε Great place and great staff. We spent amazing time second time this year.

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Μου άρεσε Clean, well laid out site, close to beaches, all amenities you’d need

Δεν μου άρεσε Pool availability was very poor, massively limited due to hot weather (somewhat understandable) but having checked on pool booking a week and again the day before it was very annoying. Potentially the main reason to book here, but only allowed 1x2 hour timeslot for a 4 day break is appalling. Food pricing is prohibitive too, £4.50 for a cone of chips is robbery!

Facilities don’t seem to match capacity when it’s fully booked

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Μου άρεσε Outside heated pool,
A brilliant well stocked shop on site,
Reasonable sized pitch’s,
Great park for the kids.
Descent location.

Δεν μου άρεσε Pitch,s was badly maintained ie grass was too long especially if you dropped something small you had a job finding it,
Pool grass area was also badly maintained ie thistles and long grass.
Showers was VERY hot in fact too hot, couldn’t regulate temperature, pool was disappointing for kids you only get 2 hours in the pool as its time slotted.
Not enough water tap points.
Site did have certain areas for the WiFi but we couldn’t get on for love or money where we camped,

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Μου άρεσε We had an absolutely brilliant time! We left a day early because unfortunately we were all struggling with the heat! It had literally every single facility that was needed and we will definitely return!

Δεν μου άρεσε I wouldnt say dislike it was just a shame we couldn’t spend the day at the pool! I understand there was such a lot of people it would be unrealistic to expect to stay longer than our timeslot but its something I honestly didnt think about prior to booking!

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Μου άρεσε Great pitch, clean facilities

Δεν μου άρεσε Poor management to access or no access of swimming pool. Eventually management brought up some system of booking online.

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Μου άρεσε The park was lush we loved all of it

Δεν μου άρεσε Only dislike was not having access to the pool and once in having to stand back in the sun to get another band it just don’t work

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Μου άρεσε Nice big pitches and not to far away from toilet bloocks

Δεν μου άρεσε If I knew I would have had to book to have a swim I would not of booked this camp site. Nothing was said about this s until we arrived not good can’t see me ever coming back

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Μου άρεσε We stayed for four nights on one of the electric hook‑up pitches. Pitch 143 was in a peaceful spot by the trees. The toilet block was very basic but clean. I must commend the staff, who worked long hours during the day to keep it that way. I simply cannot believe how disgusting some ladies can be — it became very clear as soon as the cleaning staff went home for the night.
Quite shocking, really.

I also appreciated the fact that there was a shop on site, as well as a small amusement arcade.

Δεν μου άρεσε I decided to book Monkey Tree based on the fact that it was close to Newquay and had an on‑site pool. Unfortunately, the whole experience was rather disappointing due to the admin staff and the very chaotic approach to customer service. This was my first visit to the site, yet I received no welcome pack — only a map. In the end, I never connected to the on‑site Wi‑Fi, as I was never given a password. There was also no information provided about the swimming pool.

I discovered the hard way that there was a one‑hour time limit per guest. This was later hastily changed to a set of rather impractical booking slots “to make things fair”, communicated to guests by email. It was impossible to book a slot through Reception; I was told, quite bluntly, to go to the pool myself and book directly with the swimming pool team.

The worst part was that we all had to queue in full sun — on one of the hottest days of the year — just to book a swimming slot. Unfortunately, the pool staff were aloof and not at all welcoming, which left me feeling like an inconvenience.

Additionally, although the pool apparently has a capacity of 150 guests, there were only a handful of loungers and five parasols, all in full sun. When I asked about parasols, I was told that the five already taken were all that were available. I left the pool after 25 minutes, genuinely concerned about heatstroke.

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Μου άρεσε - The swimming pool
- The parks

Δεν μου άρεσε - The loose grass in the pitch, I understand that there is a reason for this but it makes everything really messy
- The amount of grass on the toilet floors due to the loose grass in the pitch
- Some toilets weren’t regularly cleaned, so I went to different ones
- Washing up area wasn’t regularly cleaned, and people didn’t clean up after themselves
- We stayed and paid a lot of money to be able to use the pool facilities, we could only use it once. We have to wire for 40 minutes in the baking sun to then only have half an hour in the pool.

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