Camping Zumaia

Positiv Camping sencillo y con encanto

Negativ Parcela con colillas de anteriores personas.

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Vom Platzbetreiber: ¡Muchas gracias por vuestra reseña!

Nos alegra saber que habéis disfrutado del encanto de nuestro camping.

Lamentamos sinceramenteque os encontraseis colillas en la parcela a vuestra llegada. Ese no es el nivel de limpieza que queremos ofrecer a nuestros clientes y os pedimos disculpas por ello. Tomamos nota de vuestro comentario para seguir mejorando y evitar que vuelva a ocurrir.

Esperamos tener la oportunidad de daros la bienvenida de nuevo y ofreceros una experiencia plenamente satisfactoria.

Un saludo.

Positiv Good sized clean pitch, excellent wash facilities, pleasant staff

Negativ Not a great location, if you walk anywhere it is hilly!

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Vom Platzbetreiber: Thank you very much for your review Brian!

We’re delighted to hear that you enjoyed your spacious, clean pitch, our excellent sanitary facilities and the friendliness of our staff.

We also appreciate your comments about the location. As our campsite is set on a hillside, the surrounding area does include some steep sections. However, many guests enjoy the beautiful views and the pleasant riverside walk into Zumaia.

Thank you again for sharing your experience. We hope to welcome you back to Camping Bungalows Zumaia in the future.

Kind regards.

Positiv Un camping muy tranquilo, los empleados muy simpático volvería otra vez

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Vom Platzbetreiber: ¡Muchas gracias por vuestra reseña Natalia!

Nos alegra mucho saber que habéis disfrutado de la tranquilidad del camping y de la atención de nuestro equipo. Comentarios como el vuestro son una gran motivación para todos nosotros.

Nos hace especial ilusión saber que volveríais a visitarnos. Será un placer recibiros de nuevo en Camping Bungalows Zumaia.

Un saludo.

Positiv Super camping et personnel très sympathique

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Vom Platzbetreiber: Merci beaucoup pour votre avis !

Nous sommes ravis d’apprendre que vous avez apprécié votre séjour ainsi que l’accueil de notre équipe.

Vos compliments nous font très plaisir et nous encouragent à continuer à offrir la meilleure expérience possible à nos clients.

Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement au Camping Bungalows Zumaia.

Cordialement.

Positiv - la piscine
- la propreté
- la gentillesse du personnel
- le cadre magnifique
- la gare à proximité
- les emplacements ombragés

Negativ - le restaurant souvent fermé
- beaucoup de mouches

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Vom Platzbetreiber: Merci beaucoup pour votre avis Elodie!

Nous sommes ravis de lire que vous avez apprécié la piscine, la propreté du camping, la gentillesse de notre équipe, le magnifique cadre, la proximité de la gare ainsi que les emplacements ombragés.

Concernant le restaurant, nous comprenons votre déception. Celui-ci est géré de manière indépendante et ses horaires d'ouverture varient selon la saison. Nous ne manquerons pas de transmettre votre remarque à sa direction.

Nous sommes également désolés pour la gêne occasionnée par la présence de mouches. Il s'agissait d'une situation tout à fait exceptionnelle et ponctuelle qui, comme en témoignent plus de 11 années d'avis de nos clients, n'avait pratiquement jamais été signalée auparavant.

Merci encore d'avoir partagé votre expérience. Nous espérons avoir le plaisir de vous accueillir à nouveau au Camping Bungalows Zumaia.

Cordialement.

Positiv Pitch, toilets, showers and reception staff

Negativ Having to park in an outside car park to register which as it was fairly full made doing a three point turn with a caravan a nightmare. The bar and restaurant could have been opened more often and in the evenings

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Vom Platzbetreiber: Thank you very much for your review!

We’re delighted to hear that you enjoyed your pitch, our sanitary facilities and the service provided by our reception team.

We also appreciate your feedback regarding the check-in process. We ask guests to park in the designated car park before registering in order to keep the campsite roads clear and ensure a safe arrival for everyone. We’re sorry that manoeuvring your caravan in the car park was more difficult than expected.

If you decide to visit us again, you can complete your check-in online before your arrival. This allows you to access your pitch directly without needing to stop at reception, making the arrival process much easier, especially when travelling with a caravan.

Regarding the bar and restaurant, they are independently managed from the campsite. We understand your disappointment that they were not open more often in the evenings, and we will be happy to pass your comments on to their management.

Thank you again for your valuable feedback. We hope to welcome you back to Camping Bungalows Zumaia in the future.

Kind regards

Positiv Pleasant location and staff.

Negativ Very poor that the site is advertised with a restaurant but for our two night stay the restaurant was closed. We should surely have been told this when we booked. The site is a twenty minute walk to the town and there is a very steep access road to the site which we had to cope with on both nights of our stay. In addition we were plagued with flies for the whole time we were there which made it impossible for us to sit by our van.

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Vom Platzbetreiber: Thank you for taking the time to share your feedback.

We are pleased to hear that you appreciated our location and the friendliness of our staff.

Regarding the restaurant, we would like to clarify that during the two days of your stay, both the bar and restaurant were open for lunch service, although they were closed in the evenings. We completely understand your disappointment if this did not meet your expectations, and we are sorry for the inconvenience. Although the bar and restaurant are independently managed, we will be happy to pass your comments on to their management.

We also regret the inconvenience caused by the flies. This was an exceptional and short-lived situation which, as can be seen from reviews collected over more than 11 years of operation, is something that has almost never been mentioned by our guests.

As for the walk to the town, the distance and access road are accurately shown on our website so that guests can decide whether our location suits their preferences. Many visitors enjoy the peaceful setting and the scenic riverside walk to Zumaia, although we understand that the uphill access may not be ideal for everyone.

Positiv Organización y limpieza

Negativ Muchas moscas, la piscina podría funcionar hasta más tarde

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Vom Platzbetreiber: ¡Muchas gracias por vuestra reseña Gustavo!

Nos alegra saber que habéis valorado positivamente la organización y la limpieza del camping.

Lamentamos las molestias ocasionadas por la presencia de moscas. Se trató de una situación completamente excepcional y puntual, algo que, como puede comprobarse en las reseñas de los más de 11 años que llevamos abiertos, prácticamente nunca había sido mencionado por nuestros clientes. Aun así, tomaremos las medidas oportunas para minimizar el problema lo antes posible.

También agradecemos vuestra sugerencia sobre el horario de la piscina. Tendremos en cuenta vuestro comentario de cara a futuras mejoras.

Gracias de nuevo por vuestra visita y esperamos poder daros la bienvenida en otra ocasión.

Un saludo

Positiv This was a really lovely site,well kept and very clean.and friendly staff,the young man in the restaurant was very helpful kind and very pleasant to talk to 25 min walk into the lovely town although the climb up the hill in the very hot weather was a little telling so we had to stop for a nice cold beer or two👍

Negativ None

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Vom Platzbetreiber: Thank you very much for your wonderful review Stephen!

We’re delighted to hear that you enjoyed your stay and appreciated the cleanliness of the campsite, our well-maintained facilities and the friendliness of our team. We’ll be sure to pass your kind words on to the young man in the restaurant. Although the restaurant is independently managed, we know they will be pleased to hear your compliments.

It’s also great to know that you enjoyed the walk into Zumaia. We completely understand that the uphill return can feel a little more challenging during exceptionally hot weather, but we’re glad you found the perfect way to tackle it with a couple of refreshing beers!

Thank you again for your lovely comments. We hope to welcome you back to Camping Bungalows Zumaia very soon.

Kind regards

Positiv Excellent campsite. Fair size level pitches, very good shower block, washing up area, laundry area etc. helpful and friendly staff who speak English. Lovely pool with a view of the mountains.

Negativ It’s about half an hour to walk into town and another 15 minutes to the beach. This was fine until the heatwave hit! Obviously not the campsites fault but we did leave early because of the heat.

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Vom Platzbetreiber: Thank you very much for your lovely review!

We’re delighted to hear that you enjoyed our spacious, level pitches, the shower block and other facilities, as well as the swimming pool and its beautiful mountain views. It’s also wonderful to know that our team made you feel welcome and that being able to assist you in English contributed to a pleasant stay.

We completely understand your comment regarding the walk into town, especially during the exceptional heatwave. While the distance is usually enjoyable for many guests, those unusually high temperatures certainly made it more challenging.

Thank you again for sharing your experience. We hope to welcome you back to Camping Bungalows Zumaia under cooler weather conditions!

Best regards.