Riverside Leisure Park

Positiv Quite place to stay, friendly staff

Negativ Dirty gents toilets one had faeces on the wall, cold showers, washing machines discussing dirty under rubber seal- hair dirt bits of plastic and screws. Did report to reception and was advised they belonged to an outside company who were responsible for the cleaning. Water taps leaking and hanging of walls got soaking trying to put water in. Company seem to only care about statics as this area was well looked after.

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Positiv Lovely place. Friendly staff love our relaxing break. Nice and quiet when we were there. A lot of ducks, geese, rabbits etc fab to watch. Enjoyed the baths, a bit small but lovely little place.

Negativ The rain can't be helped. Lot of puddles. Husband didn't like showers, could do with upgrade.

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Vom Platzbetreiber: Thank you for your lovely review! We’re glad you enjoyed the peaceful setting and wildlife, as well as the baths. Your feedback on the showers is appreciated and will be considered for future improvements.

Best wishes, Team Verdant

Positiv Welcome from reception staff. We'll maintained site

Negativ Wished the shower would stay on for a bit longer than it did (had to keep pushing the button after only a couple of seconds)

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Vom Platzbetreiber: Thank you for your feedback! We’re glad you enjoyed the warm welcome and well-maintained site. Your comment about the shower timing is noted and will be reviewed for improvement.

Best wishes, Team Verdant

Positiv Our first overnight eith our new to us VW campervan !!
Lovely warm welcome although it was late when we checked. Lovely clean and warm facilities. Will definitely be returning for a longer stay x

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Vom Platzbetreiber: Thank you for the lovely review! We're so pleased your first night in your VW campervan was a great experience. It’s wonderful to hear you felt welcomed and enjoyed our warm, clean facilities. We look forward to seeing you again for a longer stay!

Best wishes,
Team Verdant

Positiv Everything tbh it’s quiet cozy and staff were lovely and friendly

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Vom Platzbetreiber: Thank you for the kind words! We're so glad you found the park quiet, cosy, and our team friendly. Hope to see you again soon!

Best wishes,
Team Verdant

Positiv Very friendly staff. Peaceful pitch alongside the river. Lovely walks in the area.

Negativ The restaurant and grill had a poor quality of food and the meals we ordered came minus items.

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Vom Platzbetreiber: Thank you for your feedback Paul. We're delighted you enjoyed the peaceful riverside pitch, friendly staff, and scenic walks. We're sorry to hear about your experience with the restaurant and grill—your comments will be passed on to the team to help improve our service.

Best wishes, Team Verdant

Positiv Very easy to use flat level pitches

The lady on reception (broken arm) was perfect Helpful informative and very
Personable Her colleague too
The staff seem to make it a great stay

Negativ Only had one night

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Vom Platzbetreiber: Thank you for your lovely review! We're so pleased you found the pitches easy to use and had such a positive experience with our reception team, . t's great to hear our staff helped make your stay enjoyable. Hopefully next time you can stay a bit longer!

Best wishes, Team Verdant

Positiv Location of site

Negativ Small pitch and dog fouling behind pitch on slope up to riverside path through the site.
No toilet paper from early evening to midday.

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Vom Platzbetreiber: Thank you for your feedback. We're glad you enjoyed the location of the site. We're sorry to hear about the issues with the pitch size, dog fouling, and toilet paper availability. Your comments are important and will be shared with the site team to help improve the guest experience.

Best wishes, Team Verdant

Positiv Cosy pod near to facilities. Toilets and showers clean.

Pool area clean.
Bar area welcoming.

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Vom Platzbetreiber: Thank you! We're glad you enjoyed the cosy pod, clean facilities, and welcoming bar area. If there's anything we could improve, feel free to let us know.

Best wishes, Team Verdant

Positiv Walking distance to the village of Wooler. Lots to do nearby, walks, eating out, Ad Gerfin and Cragside. Dog friendly.

Negativ Showers tired and small.

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Vom Platzbetreiber: Thank you for your review Anne! We're glad you enjoyed the location and nearby activities, and appreciate your feedback on the shower facilities — we'll pass it along to the team.

Best wishes, Team Verdant