Heathland Beach Holiday Park

Positiv Amazing for children, lots to do and safe to let them bike around the site.
Nice swimming pool for them to enjoy if you can get a turn to go.

Negativ The campsite need to improve cleaning, we have been several times over the last few years and the cleanliness this time really let them down!

Multiple occasions toilets out of use, toilet seats broken and chucked on the floor, toilets without tissue, this morning down to two toilets because a lovely guest decided to cover the floor and tissue holder with vomit. Showers left dirty. Washing up area often left with full sinks and let over food on the sides.

Swimming for the kids was a big let down, I fully understand the pool has a capacity of 30, but it’s school holidays and the camp was full of kids. To be told we couldn’t go in and had to wait for people to leave when people were spending all morning there sunbathing on the sunbeds and not using the pool, when outside were kids waiting and returning back to tents upset because they couldn’t swim as people were being selfish and not swimming and not letting other people have a turn. When we come before we booked slots. I feel this works better as it’s monitored, you have a fair system that everyone who wants to attend can attend instead of your capacity being used by people being selfish and just using the area to sunbathe and eat by the pool.

I know the site is under new management and it feels a lot of attention has been put on to selling caravans, I think you need to go back to basics and up your cleaning standards. This is really letting you down.

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Positiv Location

Negativ The toilets and showers were not cleaned adequately. Pool heating was not working and the new owners have shut the site shop and restaurant without warning. Camping guests were also asked to leave the pool and hour before closing to allow "owners" exclusive use...

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Positiv Very accommodating with our booking, great sized pitches and brilliant facilities.

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Positiv Clean site and big spaces. Location was perfect and was a lovely walk to the beach

Negativ Turned up with no record of booking however the lady in reception was very helpful but left wondering whether I had over paid as used this site to book.
The restaurant was shut the days we were there. There was no notice of this anywhere online for the opening times which I think is very bad for the price of the pitch.
Also the card machine wasn’t working and cash only. Again could have been pre warned of this.
Also paid twice for the WiFi as said first payment didn’t work but clearly did.

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Positiv Nice area,

Negativ Swimming pool was freezing
Electric scooters riding round and round till 10pm
Not much in shop.

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Positiv Lovely site well kept and maintained, close for a walk to the beach nice amenities to use if you want to and friendly staff only thing laking maybe was a takeaway or a place to eat ,bit really enjoyed our stay

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Positiv Very clean and friendly staff

Negativ The tiolets where clean put could do with being updated

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Positiv Liked the site very much, it was quite diverse with a club, fishing, play area, good ablutions and was very clean and neat.
Staff were very friendly and we were met at reception by efficient staff. The club was just right for the setting and very welcoming.

Negativ Only issue was we arrived before season and they were busy cutting the grass etc, which was quite noisy during the day time but was understood as to why

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Positiv The facilities were clean and accessible. The pitch was spacious and the pool and play area are nice when travelling with children.

Negativ The grey water disposal was not optimal but it worked fine, just as the chemical toilet disposal.

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Positiv Very clean charming staff easy access to showers and toilets, swimming pool, fishing lake, lovely bar for drinks and all in all an idyllic place with beautiful views all round.. love it 10⭐. Thanks 👍

Kind regards
Mr & Mrs S Gillard

Negativ The route to the beach had no disability access. Very long steps and steap.

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