Heathland Beach Holiday Park

Gostou I stayed camping for 3 nights, after reading a few bad reviews on here, I was a little nervous to go. However my experience was amazing, the staff were extremely helpful. My foot pump was broken so the maintenance man took them and blew up 2 beds for me. Reception lady was lovely and answered all my questions. The lifeguards were so kind and let my boys in early every session and were extremely polite ( even when asking them not to go down the slide head first), the man who kept the fishing lake, even gave us his own personal fishing rod to use as my sons one was no good. You couldn't have asked for a more friendly crew. The park was clean, bar was always opened, fishing was amazing, swimming was easy to book, so much for kids to do.

Não gostou No pit fires was a big down full for us, the reception shop had nothing on its shelves and the main showers need a big update.

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Gostou Pitch sizes are brilliant. More than enough space for all of your tent and seating!
You have your own water supply from your hook up point.

Não gostou Toilet and shower blocks very dated. Working but often unclean.
Seems the new owners are more focused on selling caravans, rather than fixing whats all ready their, to make instant improvements.
Kids screaming after 9.30 that then caused all dogs to bark well in to the night.
No onsite shop, which should be a basic necessity.
It stated no fire pits. These were being used.
It stated all dogs on leads. They were not!
The camping is unsupervised by any personal after 5pm and people do what they want until they're tired regardless of other campers.

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Gostou The pool is a great addition
The pitches are nice
The disco and kids entertainment was good

Não gostou The showers and toilets didn't seem to get cleaned very often and sinks and showers blocked up quickly.

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Gostou Friendly welcome helpful information. Level and large plots. Swimming pool was warm and a nice clean area. Large children’s play area. Fishing lake was laid out well and stocked with carp etc. Tennis court was free to use a little uneven but ok. Great location for the beach which was sandy but sea was a long walk away 😂. Good value but toilet and shower blocks could have been cleaner. Overall though good 👍

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Gostou Lovely spacious pitches, great play areas well maintained grounds. Lovely family oriented site and well maintained swimming pool. Spacious sports field, great site for families. Bar was well stocked. Great friendly, helpful and welcoming staff.

Não gostou Toilet facilities were poor (leaking toilet) and the standards of cleaning were not great. (Debris on the floor for several days and toilets and sinks were unclean) Tired and needs up dating.

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Gostou Large pitches
Great location
Facilities for children

Não gostou Despite booking 2 pitches and asking for them to be together they weren’t.
Showers and toilets needed cleaning more regularly

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Gostou Lovely site! Good sized pitches. Right next to beach. Pools on site required booking at busy times for sensible safety reasons so worth planning ahead. Friendly helpful staff at reception. Would definitely recommend to families as lovely play areas for kids.

Não gostou Toilets and showers need a deep clean - they worked well though.

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Gostou Really good sized pitches, and a lovely site, beautiful pool and great park and football area for the kids. Shower and toilet blocks were always clean and tidy. Also a great location!

Não gostou Communication could have been better when arrived on site you could just turn up for swimming and half way through our stay it was changed to a booking system but this wasn’t communicated to us so we turned up to swim and were unable to swim as we hadn’t booked

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Gostou Love the site, the pool is great as is the children’s parks. The plots are a good size, location is good for Lowestoft and Southwold beach.

Não gostou Cleanliness of the shower blocks, hardly cleaned at all, no hand soap in the toilets for the whole of our six night stay. We stayed on this site around 4 years ago and it was spotless, such a shame it has gone downhill. Not much happening in the club room either, bingo was a good evening with a lovely lady calling out the numbers, she made it great fun! Thank you.

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Gostou Be warned this is not friendly nor accommodating

Não gostou Terrible Experience – Misleading, Dirty, and Intimidating

Our recent stay at this campsite was extremely disappointing and frankly, upsetting. It’s advertised as a friendly, family-focused site, but what we encountered was the complete opposite.

Facilities in a Disgusting State
The toilet and shower blocks were filthy throughout our stay. There was no sign of regular cleaning, with vomit, urine, and faeces often left on the floor. The grime buildup alone made using the facilities an unpleasant experience, especially with young children.

Unwelcoming Environment for Families
Despite promoting itself as family-friendly, the site had strict noise restrictions starting from 4pm. Children playing outside at that time were considered “too loud,” even during the summer school holidays. When we explained this was unfair, we were met with a disturbing response. A staff member told us the site had recently been taken over “by travellers” and suggested they could be called down to “deal with us” if we didn’t comply. This was extremely threatening and completely inappropriate.

False Promises
None of the advertised amenities were available. The bar never opened once during our stay. There was no on-site shop for essentials and absolutely no entertainment or activities provided. The swimming pool was chaotic — one minute it was open to everyone, the next it was apparently “bookings only.” There was no clear guidance or communication.

Plot Mismanagement
We had reserved two pitches — one for our tent and a second as a play and seating area for our kids, which we always do. Despite having paid for both, the site re-let our second plot while we were away for the day, moving our things without notice or permission. This was not only disrespectful but completely unacceptable.

Final Verdict
We felt misled, let down, and at times unsafe during our stay. The entire experience was far from what was advertised. Poor hygiene, zero amenities, and threatening behaviour made this trip one to forget.

I would strongly advise others to avoid this site

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