Heathland Beach Holiday Park

Liked The pool is a great addition
The pitches are nice
The disco and kids entertainment was good

Disliked The showers and toilets didn't seem to get cleaned very often and sinks and showers blocked up quickly.

Recommend to friends Visit again

Liked Friendly welcome helpful information. Level and large plots. Swimming pool was warm and a nice clean area. Large children’s play area. Fishing lake was laid out well and stocked with carp etc. Tennis court was free to use a little uneven but ok. Great location for the beach which was sandy but sea was a long walk away 😂. Good value but toilet and shower blocks could have been cleaner. Overall though good 👍

Recommend to friends Visit again

Liked Lovely spacious pitches, great play areas well maintained grounds. Lovely family oriented site and well maintained swimming pool. Spacious sports field, great site for families. Bar was well stocked. Great friendly, helpful and welcoming staff.

Disliked Toilet facilities were poor (leaking toilet) and the standards of cleaning were not great. (Debris on the floor for several days and toilets and sinks were unclean) Tired and needs up dating.

Recommend to friends Visit again

Liked Large pitches
Great location
Facilities for children

Disliked Despite booking 2 pitches and asking for them to be together they weren’t.
Showers and toilets needed cleaning more regularly

Recommend to friends Visit again

Liked Lovely site! Good sized pitches. Right next to beach. Pools on site required booking at busy times for sensible safety reasons so worth planning ahead. Friendly helpful staff at reception. Would definitely recommend to families as lovely play areas for kids.

Disliked Toilets and showers need a deep clean - they worked well though.

Recommend to friends Visit again

Liked Really good sized pitches, and a lovely site, beautiful pool and great park and football area for the kids. Shower and toilet blocks were always clean and tidy. Also a great location!

Disliked Communication could have been better when arrived on site you could just turn up for swimming and half way through our stay it was changed to a booking system but this wasn’t communicated to us so we turned up to swim and were unable to swim as we hadn’t booked

Recommend to friends Visit again

Liked Love the site, the pool is great as is the children’s parks. The plots are a good size, location is good for Lowestoft and Southwold beach.

Disliked Cleanliness of the shower blocks, hardly cleaned at all, no hand soap in the toilets for the whole of our six night stay. We stayed on this site around 4 years ago and it was spotless, such a shame it has gone downhill. Not much happening in the club room either, bingo was a good evening with a lovely lady calling out the numbers, she made it great fun! Thank you.

Recommend to friends Visit again

Liked Be warned this is not friendly nor accommodating

Disliked Terrible Experience – Misleading, Dirty, and Intimidating

Our recent stay at this campsite was extremely disappointing and frankly, upsetting. It’s advertised as a friendly, family-focused site, but what we encountered was the complete opposite.

Facilities in a Disgusting State
The toilet and shower blocks were filthy throughout our stay. There was no sign of regular cleaning, with vomit, urine, and faeces often left on the floor. The grime buildup alone made using the facilities an unpleasant experience, especially with young children.

Unwelcoming Environment for Families
Despite promoting itself as family-friendly, the site had strict noise restrictions starting from 4pm. Children playing outside at that time were considered “too loud,” even during the summer school holidays. When we explained this was unfair, we were met with a disturbing response. A staff member told us the site had recently been taken over “by travellers” and suggested they could be called down to “deal with us” if we didn’t comply. This was extremely threatening and completely inappropriate.

False Promises
None of the advertised amenities were available. The bar never opened once during our stay. There was no on-site shop for essentials and absolutely no entertainment or activities provided. The swimming pool was chaotic — one minute it was open to everyone, the next it was apparently “bookings only.” There was no clear guidance or communication.

Plot Mismanagement
We had reserved two pitches — one for our tent and a second as a play and seating area for our kids, which we always do. Despite having paid for both, the site re-let our second plot while we were away for the day, moving our things without notice or permission. This was not only disrespectful but completely unacceptable.

Final Verdict
We felt misled, let down, and at times unsafe during our stay. The entire experience was far from what was advertised. Poor hygiene, zero amenities, and threatening behaviour made this trip one to forget.

I would strongly advise others to avoid this site

Recommend to friends Visit again

Liked Nothing

Disliked Extremely Disappointing and Unsafe Experience – Avoid This Campsite

I rarely leave reviews, but I feel compelled to warn others about the shocking experience we had at this campsite.

**Cleanliness:**
The washroom and toilet facilities were absolutely disgraceful. They were consistently filthy, with grime covering the surfaces and bodily fluids – including sick, urine, and faeces – frequently left on the floors. It was genuinely unhygienic and unacceptable for any site, let alone one advertising itself as *family-friendly*.

**False Advertising:**
The campsite claims to be family-oriented and welcoming, but this was far from our experience. Children were not allowed to play or make any noise past 5:30pm – during the *summer holidays*! When we politely questioned this policy, we were met with an incredibly inappropriate and threatening response:

> “We’ve just been bought by travellers – if you want them to come down to sort you out and kick you off, then so be it.”

This was not only unprofessional but left us feeling intimidated and unsafe.

**Lack of Amenities:**
The bar was never open, there was no shop on site for basic supplies, and there was zero entertainment – all of which were clearly listed as features in the advert. The swimming pool was another letdown, with rules and access times changing constantly. One moment it was open, the next it required booking, and we were never properly informed.

**Plot Issues:**
We booked two plots – one for our tent and the other as a seating/play area for our children. Despite paying for both, the site gave our second plot away while we were out, even moving our personal belongings without consent. This was the final straw.

**In Summary:**
This was by far the worst camping experience we’ve ever had. The combination of unsafe conditions, misleading advertising, lack of facilities, and hostile behaviour from staff made for a truly awful trip.

**We will never return. Be warned – avoid at all costs.**

Recommend to friends Visit again

Liked Site very good and clean

Disliked Not enough lighting at night only a couple of lights top end of site very dark

Recommend to friends Visit again