Heath Farm Caravan Site

Positiv Small. Clean. Facilities provided were good.

Negativ No shower. Some road nise

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Positiv Fantastic little site, only one toilet but very clean. Exactly what we needed. Very attentive owner. Would definitely return

Negativ Nothing

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Positiv Lovely small site
Friendly owners
Very clean facilities

Negativ Nothing

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Positiv Lovely stop over site! Just off A17 near airfield. Great little aviation museum on site
Great EHU pitch under the trees which the dog appreciated. Good dog run.
Nice clean washroom.
Very friendly host.

Negativ Nothing x

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Vom Platzbetreiber: Thank you for the pictures, Sally. Nice to welcome you back.

Positiv Fab caravan site

Negativ Nothing

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Vom Platzbetreiber: Lovely to see you again. Thanks for your review.

Positiv Very friendly, good location, very clean, pleasant and well kept.

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Vom Platzbetreiber: Thank you.

Positiv Very clean, well kept site. The owners were lovely.

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Vom Platzbetreiber: Thank you and for the picture too.

Positiv The cleanliness and tranquility

Negativ No shower

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Vom Platzbetreiber: Thank you.

Positiv Seemed to be some nice walks in the area.

Negativ Unclear where you're meant to check in (no signs at all).
Staff seemingly disappear into the void after check in so good luck if you need any help.
Older man sat on his own in an unoccupied shaded spot preventing us from parking in it, site owner didn't care.
Same person stared at us the whole time we were there making us feel uncomfortable.

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Vom Platzbetreiber: Having run my site successfully for 35 years I am completely at a loss over this review.
I am sorry you felt you needed to do this but I feel I need to respond to each of your points in the following way:
1. Staff seemingly disappear into the void after check in so good luck if you need any help – this is incorrect as I was at home in earshot of both the bell and my phone in the very short time that you stayed (less than an hour). No bell heard and no call / missed call on either my phone or my husband's phone.
2. Older man sat on his own in an unoccupied shaded spot preventing us from parking in it - this is incorrect, the gentleman was sitting on a pitch shadier than his own but not the pitch allocated to you.
3. Site owner didn't care – This is also incorrect. Every customer is either welcomed personally or receives a phone call / text if I am likely to be unavailable on arrival (I'm a small site and I have a part time job elsewhere). You were handed a welcome pack of leaflets containing site information (and mobile numbers for both myself and husband) and I verbally pointed out the site amenities. Upon realising you had two dogs with you, which had not been included at the time of booking, as the temperature had already exceeded 35 degrees, I changed the pitch allocated to you and directed you to a shadier one suggesting that you park your motorhome the opposite way round to ensure you received maximum shade that was available.
4. Same person stared at us the whole time we were there making us feel uncomfortable. – I can’t refute this but I had seen the gentleman only minutes before you arrived and believed him to be asleep.

Positiv The site is presented very well

Negativ Traffic noise from a17

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