Heath Farm Caravan Site

Ik was blij met Very friendly, good location, very clean, pleasant and well kept.

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Ik was blij met Very clean, well kept site. The owners were lovely.

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Ik was blij met The cleanliness and tranquility

Ik was niet blij met No shower

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Ik was blij met Seemed to be some nice walks in the area.

Ik was niet blij met Unclear where you're meant to check in (no signs at all).
Staff seemingly disappear into the void after check in so good luck if you need any help.
Older man sat on his own in an unoccupied shaded spot preventing us from parking in it, site owner didn't care.
Same person stared at us the whole time we were there making us feel uncomfortable.

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Van de manager: Having run my site successfully for 35 years I am completely at a loss over this review.
I am sorry you felt you needed to do this but I feel I need to respond to each of your points in the following way:
1. Staff seemingly disappear into the void after check in so good luck if you need any help – this is incorrect as I was at home in earshot of both the bell and my phone in the very short time that you stayed (less than an hour). No bell heard and no call / missed call on either my phone or my husband's phone.
2. Older man sat on his own in an unoccupied shaded spot preventing us from parking in it - this is incorrect, the gentleman was sitting on a pitch shadier than his own but not the pitch allocated to you.
3. Site owner didn't care – This is also incorrect. Every customer is either welcomed personally or receives a phone call / text if I am likely to be unavailable on arrival (I'm a small site and I have a part time job elsewhere). You were handed a welcome pack of leaflets containing site information (and mobile numbers for both myself and husband) and I verbally pointed out the site amenities. Upon realising you had two dogs with you, which had not been included at the time of booking, as the temperature had already exceeded 35 degrees, I changed the pitch allocated to you and directed you to a shadier one suggesting that you park your motorhome the opposite way round to ensure you received maximum shade that was available.
4. Same person stared at us the whole time we were there making us feel uncomfortable. – I can’t refute this but I had seen the gentleman only minutes before you arrived and believed him to be asleep.

Ik was blij met The site is presented very well

Ik was niet blij met Traffic noise from a17

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Ik was blij met Lovely spacious flat pitches. Easy access, not far from main road but very little noise. We didn't use the facilities, but did have a nose before we came away and they were lovely and beautifully clean.
Small museum on site is very interesting, worth a visit.
Loved the shed - came away with 3 books and a jigsaw with money going to a local charity.
Will definitely be back.

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Ik was blij met This is our favourite local site,Paula and Mark are a lovely couple,so helpful
and f,riendly, the grass and site is kept immaculate,toilet is spotless, handy
sink if you want to wash your dishes, and hot water to have a wash. We could
recommend this site to anyone.
We love the green shed where Paula makes some lovely craft items and puts
the money to Air Ambulance.

Ik was niet blij met None

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Van de manager: This is such a lovely review and makes all our hard work worthwhile. Thank you so much. You have been coming to us for along time now and it’s always a pleasure to have you here.

Ik was blij met Lovely site, lovely surroundings, very neat and tidy. Small museum on site if you choose to visit. Lots to do around the area also if you choose. Birds to see, saw oyster catchers for the first time here just from the walk around the site.

Ik was niet blij met Nothing to dislike

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Van de manager: So nice to see you again and how exciting that you saw the oystercatchers. Thank you for the review.

Ik was blij met Every thing

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Ik was blij met Very good pleasant surroundings quiet spot with well looked after facilities

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Van de manager: Thank you. It was nice to meet you and see you later in the year.