Heath Farm Caravan Site

Positiv Very clean, well kept site. The owners were lovely.

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Positiv The cleanliness and tranquility

Negativ No shower

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Positiv Seemed to be some nice walks in the area.

Negativ Unclear where you're meant to check in (no signs at all).
Staff seemingly disappear into the void after check in so good luck if you need any help.
Older man sat on his own in an unoccupied shaded spot preventing us from parking in it, site owner didn't care.
Same person stared at us the whole time we were there making us feel uncomfortable.

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Vom Platzbetreiber: Having run my site successfully for 35 years I am completely at a loss over this review.
I am sorry you felt you needed to do this but I feel I need to respond to each of your points in the following way:
1. Staff seemingly disappear into the void after check in so good luck if you need any help – this is incorrect as I was at home in earshot of both the bell and my phone in the very short time that you stayed (less than an hour). No bell heard and no call / missed call on either my phone or my husband's phone.
2. Older man sat on his own in an unoccupied shaded spot preventing us from parking in it - this is incorrect, the gentleman was sitting on a pitch shadier than his own but not the pitch allocated to you.
3. Site owner didn't care – This is also incorrect. Every customer is either welcomed personally or receives a phone call / text if I am likely to be unavailable on arrival (I'm a small site and I have a part time job elsewhere). You were handed a welcome pack of leaflets containing site information (and mobile numbers for both myself and husband) and I verbally pointed out the site amenities. Upon realising you had two dogs with you, which had not been included at the time of booking, as the temperature had already exceeded 35 degrees, I changed the pitch allocated to you and directed you to a shadier one suggesting that you park your motorhome the opposite way round to ensure you received maximum shade that was available.
4. Same person stared at us the whole time we were there making us feel uncomfortable. – I can’t refute this but I had seen the gentleman only minutes before you arrived and believed him to be asleep.

Positiv The site is presented very well

Negativ Traffic noise from a17

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Positiv Lovely spacious flat pitches. Easy access, not far from main road but very little noise. We didn't use the facilities, but did have a nose before we came away and they were lovely and beautifully clean.
Small museum on site is very interesting, worth a visit.
Loved the shed - came away with 3 books and a jigsaw with money going to a local charity.
Will definitely be back.

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Positiv This is our favourite local site,Paula and Mark are a lovely couple,so helpful
and f,riendly, the grass and site is kept immaculate,toilet is spotless, handy
sink if you want to wash your dishes, and hot water to have a wash. We could
recommend this site to anyone.
We love the green shed where Paula makes some lovely craft items and puts
the money to Air Ambulance.

Negativ None

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Vom Platzbetreiber: This is such a lovely review and makes all our hard work worthwhile. Thank you so much. You have been coming to us for along time now and it’s always a pleasure to have you here.

Positiv Lovely site, lovely surroundings, very neat and tidy. Small museum on site if you choose to visit. Lots to do around the area also if you choose. Birds to see, saw oyster catchers for the first time here just from the walk around the site.

Negativ Nothing to dislike

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Vom Platzbetreiber: So nice to see you again and how exciting that you saw the oystercatchers. Thank you for the review.

Positiv Very good pleasant surroundings quiet spot with well looked after facilities

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Vom Platzbetreiber: Thank you. It was nice to meet you and see you later in the year.

Positiv A really peaceful site with easy access off the A17. Very friendly owners and good facilities. Loved all the wild life especially the hare running across the site.

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Vom Platzbetreiber: Pleased you enjoyed the wildlife. A shame you didn’t see the pair of curlews that regularly been visiting. Thanks for your review.

Positiv A lovely site with good sized pitches on a level field. It is great for the dogs with a good exercise area.
We had a very warm welcome on arrival from the owner who was very helpful and even lent my daughter a longer power cable for her pitch.
The site is next to the road, but it wasn’t busy at night and didn't disturb us.
There is only a toilet which was spotless.
Cranwell Aviation museum is also on site, which is well worth a walk around.

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Vom Platzbetreiber: It was lovely to meet you all and the dogs too.
Thanks for your lovely comments.