Rio Sierra River Resort

On-site accommodation

Admission

• At least one of the party members must be aged 21 or over.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• The site will send you further check-in information 1 day(s) before your arrival.

Changes to your holiday

• Bookings cannot be amended within 7 day(s) of arrival.
• Modifications are subject to a US$550.00 (£435.32) fee.

Extras

• Motorbike(s) can be brought instead of the car(s) included.

General

• Bookings are nominative and non-transferable.
• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Quiet hours must be respected between 9 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The site is not liable for any refund in the event of force majeure.
• This site does not have a catch-and-return fishing policy in place.
• You'll need an Environment Agency rod licence (you'll need to apply for this beforehand).

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.

Occupancy

• Bookings must not consist of more than 1 different households.
• Group bookings of 4 or more adults are not permitted (couples and immediate family members excepted).
• No hen/stag parties permitted via Pitchup.com.

Safety

• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• Guests are advised to bring a good quality torch with them as parts of the site are unlit.
• No charcoal barbecues allowed.
• No electric barbecues allowed.
• Open fires are prohibited.
• Please do not touch or feed the animals.

Taxes

• Local city/eco tax is included in the rate.

Vehicles

• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.

Visitors

• Visitors must leave the premises by 8 p.m..