Camping el Roble

Camping and touring

Arrive:	1 p.m. - 10 p.m.
Depart by:	12 p.m.

On-site accommodation

Arrive:	3 p.m. - 10 p.m.
Depart by:	11 a.m.

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• At least one of the party members must be aged 18 or over.
• Under 18s must be accompanied by their parents or legal guardians.
• Unsupervised minors must have a letter of authorisation from their parents or legal guardian.

Arrivals and departures

• If the reception is closed on arrival, please check in at the Restaurante.
• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• Units will be allocated on arrival.

Changes to your holiday

• Bookings cannot be amended within 15 day(s) of arrival.

Dogs

• Dogs must be kept on leads and supervised at all times.

Extras

• Motorbike(s) can be brought instead of the car(s) included.
• Please select an electric hook-up if you wish to hire a fridge.

General

• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Protective masks must be worn at all times in common areas.
• Quiet (afternoon) hours must be respected between 3 p.m. and 5 p.m..
• Quiet hours must be respected between 11:30 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.
• Your unit must be left clean and tidy; a fine of €30.00 (£26.75) will be charged for unclean units upon departure.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Pitches

• A cable measuring at least 10 metres is needed for the electric hook-ups.
• You must follow the management directives when pitching your tent/unit and related equipment.

Pool

• Only park guests are authorised to use the pool.
• Please note there is no lifeguard on duty.
• Swimsuits are obligatory and swimming shorts or Bermuda shorts are not permitted.
• The outdoor swimming pool is open between 15/06 and 15/09 (subject to weather conditions).

Reception

• Reception is open from 8 a.m. to 10 p.m. between 01/07 and 30/08 and between 01/09 and 30/06.
• Reception is unmanned after 10 p.m.. Please inform the site while on your way there should you expect to arrive after this time, so that the team can provide information about your unit/pitch.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Open fires are prohibited.

Taxes

• This area is not subject to city tax.

Vehicles

• No vehicle movement between 12 a.m. and 8 a.m..
• Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must leave the premises by 11 p.m..