Ermida Gerês Camping

Camping and touring

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• Please pick any available pitch on arrival.
• Units will be allocated on arrival.

Changes to your holiday

• Bookings cannot be amended within 3 day(s) of arrival.
• Modifications are subject to a €9.00 (£7.75) fee.

Dogs

• Dogs must be kept on leads and supervised at all times.
• Guide dogs are allowed on site free of charge.

Extras

• Motorbike(s) can be brought instead of the car(s) included.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Quiet hours must be respected between 10:30 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The restaurant is open between 01/06 and 30/09.

Occupancy

• Bookings must not consist of more than 6 different households.
• Group bookings of 4 or more adults are not permitted (couples and immediate family members excepted).
• Group bookings of 4 or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.
• No hen/stag parties permitted via Pitchup.com.

Pitches

• A cable measuring at least 25 metres is needed for the electric hook-ups.
• Pitches: a €5.00 (£4.30) deposit is required on arrival and will be refunded on departure when returning the gate badge/barrier pass/toilet keys.
• You must follow the management directives when pitching your tent/unit and related equipment.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.
• Reception is open from 10 a.m. to 12:30 p.m. and from 3 p.m. to 6 p.m. between 01/06 and 30/09.
• Reception is open from 3 p.m. to 7 p.m. between 01/10 and 31/05.
• Reception is unmanned after 10 p.m.. Please inform the site while on your way there should you expect to arrive after this time, so that the team can provide information about your unit/pitch.

Safety

• Firearms are not permitted.
• Open fires are prohibited.

Taxes

• Local city/eco tax is included in the rate.

Vehicles

• No vehicle movement between 11:30 p.m. and 7 a.m..
• The car is only included in the rate if you are travelling with a touring caravan or a tent. If you wish to bring a car along with your motorhome/campervan please select the extra.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must leave the premises by 9:30 p.m..
• Visitors must register at reception and pay their fee.