Parque Acuático El Dorado

Camping and touring

Arrive:	Anytime - 5 p.m.
Depart by:	Anytime

On-site accommodation

Arrive:	Anytime - 5 p.m.
Depart by:	Anytime

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• At least one of the party members must be aged 20 or over.
• Under 18s must be accompanied by their parents or legal guardians.
• Unsupervised minors must have a letter of authorisation from their parents or legal guardian.

Arrivals and departures

• Units will be allocated on arrival.

Changes to your holiday

• Changes cannot be made once you have booked.

Dogs

• Dogs are prohibited from main facilities and amenities.
• Guide dogs are allowed on site free of charge.

Extras

• Entertainment passes are included in the rate.
• Facilities/activities including Almuerzo y cena are subject to extra charges payable on arrival.
• Motorbike(s) can be brought instead of the car(s) included.

General

• Artículos de vidrio, vasos, botellas… are not permitted.
• Bookings are nominative and non-transferable.
• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Quiet hours must be respected between 11 p.m. and 6 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• This is a quiet site: no music is allowed.

Hired accommodation

• Guests must bring their own duvets, pillows, sheets and towels when staying in rental accommodation. You will not be allowed to stay if you do not bring these items.
• No naked flames are allowed inside the hired accommodation units.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Pitches

• You must follow the management directives when pitching your tent/unit and related equipment.

Pool

• Only park guests are authorised to use the pool.
• Please note there is no lifeguard on duty.
• Swimsuits are obligatory and swimming shorts or Bermuda shorts are not permitted.
• The outdoor swimming pool is open between 20/08 and 07/09 (subject to weather conditions).

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.

Safety

• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• Guests are advised to bring a good quality torch with them as parts of the site are unlit.
• No charcoal barbecues allowed.
• No gas barbecues allowed.
• Open fires are prohibited.

Taxes

• This area is not subject to city tax.

Vehicles

• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.
• The charging of electric vehicles is not permitted on site.

Visitors

• Visitors are not permitted on site.
• Visitors’ cars are not permitted on site.