Motutere Bay TOP 10 Holiday Park

Camping and touring

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• At least one of the party members must be aged 18 or over.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.

Changes to your holiday

• Bookings cannot be amended within 3 day(s) of arrival.

Dogs

• Dogs are not allowed during high season between 20/12 and 06/02.
• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leads and supervised at all times.

Extras

• Motorbike(s) can be brought instead of the car(s) included.

General

• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Public areas are non-smoking.
• Quiet hours must be respected between 10:30 p.m. and 7 a.m..
• The games room is open between 01/01 and 31/12.
• The grocery shop is open between 01/01 and 31/12.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The site is not liable for any refund in the event of force majeure.
• You'll need an Environment Agency rod licence (you'll need to apply for this beforehand).

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Pitches

• Minimum spacing of 2 metres between pitches.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.
• Reception is open from 8 a.m. to 8 p.m. between 21/10 and 03/04.
• Reception is open from 9 a.m. to 5 p.m. between 04/04 and 20/10.

Safety

• Guests are advised to bring a good quality torch with them as parts of the site are unlit.
• No charcoal barbecues allowed.
• No electric barbecues allowed.
• No gas barbecues allowed.
• Open fires are prohibited.
• Please do not touch or feed the animals.
• Swimming in the lake is allowed.

Taxes

• This area is not subject to city tax.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must register at reception and pay their fee.