Camping Village Cerquestra

Camping and touring

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• Unsupervised minors must have a letter of authorisation from their parents or legal guardian.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• Units will be allocated on arrival.

Changes to your holiday

• Bookings cannot be amended within 10 day(s) of arrival.

Dogs

• Dogs must be kept on leads and supervised at all times.
• Guide dogs are allowed on site free of charge.
• Your dog must be tattooed or microchipped.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Quiet hours must be respected between 12 p.m. and 4 p.m..
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The restaurant is open between 01/06 and 12/09.
• The site is not liable for any refund in the event of force majeure.
• You'll need an Environment Agency rod licence (you'll need to apply for this beforehand).

Occupancy

• Group bookings of 8 or more adults are not permitted (couples and immediate family members excepted).
• Group bookings of or more units travelling together are not permitted via Pitchup.com.

Pitches

• Pitches: a €20.00 (£16.96) deposit is required on arrival and will be refunded on departure when returning the gate badge/barrier pass/toilet keys.
• Units should not be left unoccupied unless previously agreed with the management. Please speak to reception when the need arises, a fee may be charged for unsupervised units.

Pool

• Only park guests are authorised to use the pool.
• Some facilities require the wearing of swim caps.
• The outdoor swimming pool is open between 01/05 and 01/10 (subject to weather conditions).

Reception

• Reception is open from 8:30 a.m. to 1 p.m. and from to between 20/04 and 27/09.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Swimming in the lake is allowed.

Vehicles

• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.
• The car is only included in the rate if you are travelling with a touring caravan or a tent. If you wish to bring a car along with your motorhome/campervan please select the extra.
• Twin axle vehicles are not permitted on site.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must leave the premises by 8 p.m..
• Visitors must register at reception and pay their fee.