Aux Rives du Soleil

Camping and touring

On-site accommodation

Admission

• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.

Dogs

• A valid vaccination certificate must accompany your dog.
• Dogs must be kept on leads and supervised at all times.
• Guide dogs are allowed on site free of charge.
• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.
• Your dog must be tattooed or microchipped.

General

• Bookings are nominative and non-transferable.
• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• Entertainment and activities are available between 16/06 and 15/09.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Please note that the toilet facilities are unisex.
• Quiet hours must be respected between 11 p.m. and 7 a.m..
• Refunds within the indicated cancellation period are only possible if the site is able to relet your unit/pitch.
• The bar is open between 24/04 and 28/09.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The restaurant is open between 24/04 and 28/09.
• The site is not liable for any refund in the event of force majeure.

Hired accommodation

• Hired accommodation: €100.00 (£86.60) damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.

Occupancy

• Bookings must not consist of more than 3 different households.
• Group bookings of 3 or more units travelling together are not permitted via Pitchup.com.
• No hen/stag parties permitted via Pitchup.com.

Pitches

• A cable measuring at least 25 metres is needed for the electric hook-ups.
• You must follow the management directives when pitching your tent/unit and related equipment.

Pool

• Only park guests are authorised to use the pool.
• Please note there is no lifeguard on duty.
• The outdoor swimming pool is open between 14/05 and 14/09 (subject to weather conditions).

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.
• Reception is open from 8:30 a.m. to 12 a.m. and from 2 p.m. to 8 p.m. between 24/04 - 30/06 and 01/09 - 28/09.
• Reception is open from 8 a.m. to 12:30 p.m. and from 2 p.m. to 8 p.m. between 01/07 and 31/08.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• Please do not touch or feed the animals.

Vehicles

• No vehicle movement between 10:30 p.m. and 7 a.m..
• Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.
• The charging of electric vehicles is not permitted on site.
• Twin axle vehicles are not permitted on site.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must leave the premises by 8 p.m..
• Visitors must register at reception and pay their fee.