Camping de l'Arche

Camping and touring

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• At least one of the party members must be aged 18 or over.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.
• Units will be allocated on arrival.

Changes to your holiday

• Changes cannot be made once you have booked.

Dogs

• A valid vaccination certificate must accompany your dog.
• Dogs must be kept on leads and supervised at all times.
• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

General

• Entertainment and activities are available between 08/07 and 26/08.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Please note that the toilet/shower facilities are unisex.
• Quiet hours must be respected between 11 p.m. and 7:30 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The bar is open between 28/04 and 10/09.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• You'll need an Environment Agency rod licence (you'll need to apply for this beforehand).

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Pitches

• A cable measuring at least 20 metres is needed for the electric hook-ups.
• You must follow the management directives when pitching your tent/unit and related equipment.

Pool

• Only park guests are authorised to use the pool.
• Please note there is no lifeguard on duty.
• Swimsuits are obligatory and swimming shorts or Bermuda shorts are not permitted.
• The outdoor swimming pool is open between 28/04 and 08/09 (subject to weather conditions).

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.
• Reception is open from 8 a.m. to 12 p.m. and from 2 p.m. to 9:30 p.m. between 01/07 and 31/08.
• Reception is open from 8 a.m. to 12 p.m. and from 2 p.m. to 9 p.m. between 28/04 - 30/06 and 01/09 - 10/09.

Vehicles

• Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.
• The car is only included in the rate if you are travelling with a touring caravan or a tent. If you wish to bring a car along with your motorhome/campervan please select the extra.
• Twin axle vehicles are not permitted on site.