Camping Hautoreille

Camping and touring

Admission

• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• At least one of the party members must be aged 17 or over.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• Please pick any available pitch on arrival.

Dogs

• A valid vaccination certificate must accompany your dog.
• Dogs must be kept on leads and supervised at all times.

Extras

• Motorbike(s) can be brought instead of the car(s) included.

General

• Bookings must not be for more than 3 consecutive nights.
• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Please note that the toilet/shower facilities are unisex.
• Public areas are non-smoking.
• Quiet hours must be respected between 10 p.m. and 6:30 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The bar is open between 07/04 and 04/10.
• The grocery shop is open between 01/04 and 15/10.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The restaurant is open between 07/04 and 04/10.
• The site is not liable for any refund in the event of force majeure.
• This is a quiet site: no music is allowed.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Pitches

• A cable measuring at least 10 metres is needed for the electric hook-ups.
• You must follow the management directives when pitching your tent/unit and related equipment.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.
• Reception is open from 7 a.m. to 11 a.m. and from 4 p.m. to 7:30 p.m. between 22/02 and 22/11.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Guests are advised to bring a good quality torch with them as parts of the site are unlit.
• Open fires are prohibited.
• Swimming in the lake is allowed.

Vehicles

• Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.
• Twin axle vehicles are not permitted on site.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must leave the premises by 9 p.m..