Camping Les Acacias

Liked: Tree shaded, level grass electric pitch close to clean showers and toilets. Within easy reach of Loire valley cycling routes. Pleasant helpful receptionist - english spoken. Secure site

Disliked: Close to main roads - noisy until late and then again early hours We stayed out of season. We wouldn’t attend peak season due to entertainment facilities for families.

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Liked: The size of the pitch was excellent, we were only stating one night travelling through from the south of France to the ferry the next day. The email info was great, so the check-in was remote. There is a large restaurant onsite, which had a good selection of food and drinks, the servers here were very pleasant and welcoming. Paid about £23 for the pitch for the night which was fine. Is in a woodland setting and apparently has really good cycle links to Tours, it would have been nice to investigate this but we couldn’t because of the ferry.

Disliked: Only one toilet block was open and it took us 10 minutes of wandering round the site to find it. There was Karaoke (every Friday) that was very loud - it appeared to attract a lot of locals and went on until nearly midnight, it made going to sleep in the tent quite difficult.

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Liked: Nice restaurant on site

Disliked: Loud Karaoke one night, loud singing second night

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Liked: Good site

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Liked: Quiet but close enough to Tours and Amboise

Disliked: Shower block was clean enough but no toilet paper the showers were cold. The site was not busy so there was nobreason for the lack of toilet paper and cold showers

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Liked: Nothing

Disliked: Toilets were not good the gents had no toilet roll you had to take your own I never even looked at the ladies!! It was dark when we got there and really difficult to find your pitch and really hard to get into said pitch as the trees left little room for manoeuvre!

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Liked: Nothing to like, sadly.

Disliked: On this form, I am asked where I stayed whether I would stay here again. However, that presupposes I was actually able to stay, or indeed do any of the usual things you do when you get to a campsite, like park your car after a long drive on a hot day; pitch your tent, make a cup of tea, have a bit of a lie down and so on. Unfortunately, despite paying up front and following the instructions given by email, that was impossible as the site was full and our booked-and-paid-for pitch was occupied when we arrived late on Saturday evening. I phoned the number provided, but it seemed to be out of service. I then left the first of several emails, which remain unanswered two days later. As the campsite seemed to be full up, there was no word from management, the reception but was closed up and it was already after 9pm -- the vehicle gate locks at 10pm -- we decided the only thing to do was get off site before getting locked in and go to a hotel. Naturally, I asked for my money back. Sadly the management of this site (unless this is a fraudulent listing) has not had the decency to reply to me, let alone apologise. I regard it as understandable that there may have been some mix up or people camping in the wrong spots. I can even accept that because we got in quite late there may have been nobody to answer the phone. Unfortunately, it's inexcusable to ignore me for two days, because it shows complete and total lack of respect towards a paying customer.

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From the manager: Bonjour, désolé pour le désagrément Nous ne trouvons pas vos emails et nous ne comprenons pas pourquoi vous n'êtes pas venu vous renseigner au restaurant comme c'est indiqué sur la porte de la réception A bientôt

Liked: The site was lovely and clean, shower and toilet blocks were very clean. Added bonus was the onsite resturant and bar, with live music some nights. Our pitch was very large and the ground was kept tidy by the site team. Wifi was super fast.

Disliked: Nothing

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Liked: Nada en absoluto

Disliked: Hola; Contraté para una semana un bungaló, pues empezamos mal porque me contrataron 2 y me los cobraron, más de 1 mes para que me devolvieran la reserva lo cual NO hicieron, respondían los mails a 3 céreas, decidimos NO ir viendo el paronama.

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From the manager: Please contact us, we don't undrstand the problem

Liked: The ease of finding the site. Size of pitch. Ideal location on the way to southern France.

Disliked: Stone cold showers both the evening of arrival and the next morning. The main road right next to our pitches. Lack of an elsan point that we could see.

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From the manager: Hello, The hot water is very hot now, we changed everything The reception would have tell you to use the second shower block See you next time