Camping Les Genêts d'Or

Camping and touring

On-site accommodation

Admission

• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• The site will send you further check-in information 3 day(s) before your arrival.
• Units will be allocated on arrival.

Dogs

• A valid vaccination certificate must accompany your dog.
• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leads and supervised at all times.
• Guide dogs are allowed on site free of charge.
• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.
• Your dog must be tattooed or microchipped.

Extras

• Motorbike(s) can be brought instead of the car(s) included.

General

• Bookings are nominative and non-transferable.
• Bookings must not be for more than 60 consecutive nights.
• Entertainment and activities are available between 07/07 and 25/08.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Quiet hours must be respected between 11:30 p.m. and 7:30 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The bar is open between 05/07 and 31/08.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The site is not liable for any refund in the event of force majeure.

Hired accommodation

• Hired accommodation: €300.00 (£263.91) damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.
• Your unit must be left clean and tidy; a fine of €60.00 (£52.78) will be charged for unclean units upon departure.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Pitches

• You must follow the management directives when pitching your tent/unit and related equipment.

Pool

• Only park guests are authorised to use the pool.
• Please note there is no lifeguard on duty.
• Swimsuits are obligatory and swimming shorts or Bermuda shorts are not permitted.
• The outdoor swimming pool is open between 14/06 and 14/09 (subject to weather conditions).

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.
• Reception is open from 8 a.m. to 12:30 p.m. and from 2:30 p.m. to 7 p.m. between 05/07 and 31/08.
• Reception is open from 9 a.m. to 12:30 p.m. and from 3 p.m. to 7 p.m. between 11/04 - 04/07 and 01/09 - 11/10.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• No charcoal barbecues allowed.
• Open fires are prohibited.

Vehicles

• No vehicle movement between 10:30 p.m. and 7:30 a.m..
• Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.
• The car is only included in the rate if you are travelling with a touring caravan or a tent. If you wish to bring a car along with your motorhome/campervan please select the extra.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must leave the premises by 11 p.m..
• Visitors must register at reception and pay their fee.